What are the responsibilities and job description for the Peoria- Plumbing Counter Sales position at Connor Co.?
Connor Co., a company rich in history, currently has a Plumbing Counter Sales position available in Peoria, IL. We seek a career-minded individual looking for a long-term position with a great company. |
Candidates must be available to: |
· Pass a pre-employment drug test and background check. |
· Be available to work from 7:00 am until 4:00 pm, Monday through Friday. |
Principal Accountabilities |
Ability to read blueprints/schematics |
Accurately interpret customer needs and work with the customer and outside sales team to offer appropriate solutions to satisfy requirements |
Answer customers’ questions about products, prices, availability, product uses, and credit terms |
Arrange and direct the delivery of products |
Assist outside salesman with quotes, orders, and submittals/O&M’s |
Attend industry trade shows and product training |
Consult with clients after sales or contract signings to resolve problems and to provide ongoing support |
Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders |
Emphasize product features based on customers’ needs and technical knowledge of product capabilities and limitations |
Enhances organization reputation by accepting ownership for accomplishing new and different requests |
Ensure timely order processing and confirmation of orders |
Enter sales orders into the Eclipse system and pick customer order tickets. |
Estimate or quote prices, credit or contract terms, warranties, and delivery dates |
Follow-up on estimates and bids submitted to customers |
Handle incoming customer requests for quotes and product information (equipment specifications, applications, and accessories) |
Identify prospective customers or develop territories by using business directories, following leads from existing clients, participating in organizations, attending trade shows and conferences. |
Manage assigned customer orders from origination to delivery |
Merchandise and stock products on displays and in self-service areas. |
Monitor market conditions, product innovations, and competitors’ products, pricing, and sales. |
Occasionally visit job sites to troubleshoot problems that can’t be resolved over the phone. |
Participate in organizations, trade shows, and conferences. |
Position can require after-hours phone calls from customers and occasionally opening up the shop for customers |
Process warranty claims |
Provide Branch Manager with reports or additional tasks as requested |
Provide customers with product brochures or catalogs |
Provide information on the full range of products and programs offered by the company to the customer |
Provide post-sales follow up as required |
Provide technical support, including monitoring shipping, delivery, and return status, as required |
Recommend products to customers based on customer’s needs and interests |
Serves customers by understanding and resolving or forwarding complaints |
Work with customers, outside sales, and internal/external suppliers to resolve issues as they arise |
Work with other departments to answer questions (i.e., factory, warranty, finance, etc.) |
Perform other duties as requested. |
Minimum Education/Experience Required |
High School Diploma or its equivalent |
Strong knowledge of plumbing is preferred |
Knowledge, Skills, Abilities Required |
Ability to learn Eclipse software |
Ability to perform assignments with minimal supervision and under tight deadlines |
Critical thinker-using logic and reasoning to identify alternative solutions |
Mathematical reasoning- ability to choose the correct method or formulas to solve the problem |
Must be able to determine and prioritize workload |
Must be very detail-oriented and focused for accuracy |
Must have strong interpersonal communication skills |
Must maintain a patient and professional attitude while managing a busy workload |
Strong organizational skills required |
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We offer a competitive salary and an outstanding benefits package, including the following:
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Benefits covered 100% by Connor Co. for full-time employees include:
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We are not accepting applications in person. To apply online, please visit us at: |
Connor Co. Career Opportunities. |