What are the responsibilities and job description for the Lead Dispatcher position at Conser Moving and Storage?
Are you a TEAM player, hard worker, and have the drive to get the job done? Are you looking for a career with longevity and advancement opportunity? Want to come to work every day to feel appreciated and fulfilled at the end of the day? If so, then Conser Moving and Storage is looking for you and would like to discuss our Lead Dispatcher opportunity. Let us show you why our customers and employees rate us a 4.9 out of 5!!
Responsibilities of a Lead Dispatcher
- Coordinate and monitor daily workflow to ensure compliance with scheduled timelines across local moves.
- Maintain proactive communication with crews and departments regarding estimated times of arrival, promptly addressing any logistical concerns.
- Regularly interact with crews to oversee their logistical plans and schedules, ensuring adherence to route and relocation requirements.
- Manage dispatching and route scheduling to optimize operational efficiency and cost-effectiveness.
- Track and trace all shipments, ensuring assets are monitored and accounted for throughout transit.
- Collaborate with various departments to ensure compliance with transportation policies and enhance company efficiency.
- Identify and capitalize on opportunities to increase revenue and optimize resource utilization.
- Address and resolve operational issues, escalating complex challenges as needed.
- Develop and maintain robust relationships with contractors, customers, and internal team members to support operational goals.
- Interviews, hires, and trains employees; planning, assigning, and directing working in various operation roles.
- Handle issues independently and train their team to do so.
- Additional duties as assigned.
Requirements of a Lead Dispatcher
- Three (3) years of Dispatch experience
- High school degree or equivalent
- Ability to occasionally climb, balance, stoop, kneel, crouch, or crawl
- Ability to occasionally lift to 50 pounds
- Microsoft Office experience
- Flexible availability to include nights and weekends as needed
Rewards of a Lead Dispatcher
- Full Time Direct Hire Employment
- Yearly Bonus Incentives
- Internal Promotions
- Paid Time Off
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401 (K)