What are the responsibilities and job description for the Administrative Support position at Conserv FS, Inc?
Administrative Support
Conserv FS is a full-service agriculture cooperative offering high quality turf, energy and agronomy products and services for the purpose of improving customer profitability since 1928. Conserv FS is headquartered in Woodstock, IL and serves patrons in northern Illinois and southeastern Wisconsin. Backed by a track record of success, an excellent group of employees, and a strong financial position, Conserv FS is among the premier Ag supply companies in the geography it serves. The Conserv FS vision is to be the best, most innovative, diversified agricultural cooperative.
Conserv FS offers a complete benefits package which includes but is not limited to medical, dental, vision, 401K and a fully company funded pension plan.
Administrative Support - Essential Job Functions
- Serves as the front line for customer care.
- Maintains customer account information in multiple software systems and data management and provides administrative support for business solutions programs.
- Communicates with customers and management staff via telephone or in person. Answers questions, researches discrepancies, and disseminates information when necessary to appropriate personnel.
- Performs various accounting functions. Collects deposits or payments as they are received and assists with customer statement reconciliation.
- Performs general office duties such as, opening, dating, sorting, and distributing mail, preparing courier bags for pickup, distributing, and updating forms, address labels, mailing lists, and office materials inventory, filing all delivery and receiving paper work daily.
- Operates office machines, such as photocopiers and scanners, fax machines, voice mail systems, personal computers and computer systems (i.e. Microsoft Office).
- Supports Managers/Salespeople with marketing activities.
Administrative Support - Requirements
- Normally requires a high school diploma, or the equivalent thereof, and 1 – 3 years or more of clerical related work experience to demonstrate knowledge of professional communication skills, typing proficiency and Microsoft Office programs.
- Demonstrate essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development.
- Must have and maintain a valid driver’s license and satisfactory driving record.
- May be required to work extended hours beyond those considered “normal” to meet seasonal demands.
- May be required to travel independently and overnight.
- Work is conducted mainly in a typical office environment, with slight exposure to other warehousing or storage facilities with generally satisfactory conditions, sometimes in a noisy, open area while interacting with team members and serving customer’s needs.
- Ability and willingness to participate in required training that may include education on Conserv FS’s policies and procedures and additional training as it relates to the requirements of the position.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location:
- One location
Work Remotely:
- No