Conference Program and Events Intern

Basic Function of the Position:   This position provides hands-on experience in the planning, speaker management, logistics, and content management components of the CES 2024 conference program and other CTA events. This is a non-exempt position.

Critical Duties and Responsibilities:

• Assist with in-person CES conference program and CTA event operations, including floor plans, catering, housing lists, signage orders, registration, and event shipments.
• Support content management administration through extensive database entry of session and event details and speaker invitations process via the new CMS platform. 
• Assist with managing over 900 speakers and the CES speaker database internally and through direct communication with conference partners.
  1. Provide customer service by assisting with inquiries and concerns about CES speakers’ registration, approval process, and publishing of their profiles to the CES.tech website. 
  2. Support the management of the session/speaker database.
• Maintain the CES conference schedule for three to four venues. 
• Support CES on-site temp staff training by compiling training documents and the on-site training plan. 
• Maintain a running agenda of CES project milestones and weekly content team planning meeting minutes. 
• Provide internal and external customer service and daily maintenance of the CES inbox. 
• Perform other duties as required by business needs.

Work Experience: 

• Customer service experience preferred.
• Experience in meetings/conventions/special events preferred.
• Work and/or internship experience in a team-oriented office environment is preferred.

Education and Knowledge/Skills/Abilities:

• Bachelor’s degree in Event Planning, Business, Hospitality Management, or related field preferred or commensurate experience.
• Must have excellent communication skills (verbal and written) and can work with all staff levels.  
• Attention to detail with the ability to efficiently manage multiple priorities under deadlines. 
• Must be proactive, responsible, and solution-oriented with excellent follow-through skills. 
• Must have a positive attitude and exceptional customer service skills.
• Excellent computer/database management skills with proficiency in Microsoft Office 365 and a comfort level learning new software, CMS, and registration platforms.
• Self-starter with the ability to work independently and as part of a team.

Additional Information: 

• Travel to Las Vegas in January to assist with operations in one of the CES conference speaker-ready rooms.
• PAID Internship