Healthcare Project Manager

Project manager will work with internal stakeholders and external clients to define the project needs and create a process to bring it to fruition. This includes setting and managing client expectations, developing a detailed project plan, defining the scope of the project and assigning team members to specific tasks. The project manager also anticipates delays that may occur on the organization or client side and apprises the team of any changes in the organization or client’s needs. Organization and follow-through are a big part of a project manager’s position. Creating accurate timelines of project completion to ensure tasks are finished within the confines of the assignment, the project manager must remain aware of how the project is progressing. Must be able to keep open and honest communication and form working relationships.

All organizational staff, including this position, are specifically required as a condition of continued employment to make advance preparations for their families and pets in the event of weather emergencies such as Hurricanes and flooding threats.  Any staff member can be determined as essential staff required to report to the facility during these events. In many cases this means reporting and sleeping at the facility before, during and after a weather emergency. By signing this job description, the staff member accepts this responsibility of readiness to report to work during any designated emergency staffing situation. CMC staff members operate as one team meeting the healthcare needs of our communities, thus this position will on occasion complete other duties as assigned beyond those designated in this primary job description which may include “float” coverage at an alternate facility, department or assignment.

Qualifications

Education:

• Bachelor’s Degree in Informatics, Healthcare Management, Project Management, or related field required.
• Master’s Degree preferred.

Experience:

• A minimum of five (5) years’ healthcare or business experience required.
• A minimum of two (2) years of IS project management experience required.
• Experience with a variety of clinical software systems in healthcare setting preferred.
• A minimum of two (2) years of specific Cerner experience preferred.

Licensure/Certification/Registration:

• Project Management Professional (PMP)Certification by the Project Management Institute (PMI) or equivalent certification preferred.

Special Skills and Knowledge: 

• Verbal and written communication skills, problem-solving skills, attention to detail and interpersonal skills.
• Ability to determine and delegate project tasks to the responsible employee, maintain progress status of employee.
• Strong ability to work independently and manage one’s time.
• Strong leadership and mentoring skills necessary to provide support in organization wide programs.
• Strong knowledge of project processes, quality control, costs, and other opportunities for maximizing project success
• Strong knowledge of business and management principles involved in strategic planning, resource allocation, and overall project efficiency.
• Ability to work effectively and collaboratively with nursing colleagues, allied health professionals, physicians, department heads, and members of executive leadership required.
• Has a passion for patient and family satisfaction with a strong desire to achieve the highest-level outcomes. 
• Passionately believes in the core values of excellence, compassion, healing, teamwork, stewardship, innovation, integrity and is a champion of CMC core values and model for all.
• Ability to work effectively and collaboratively with leadership colleagues, physicians, department heads, and members of the executive leadership.
• Demonstrated proficiency with Microsoft Outlook, Word, Excel, Explorer, and PowerPoint required with samples presented if requested during interview.
• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations.
• Demonstrates the ability to interact with others in a way that gives them confidence in intentions and those of the organization.
• Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying own behavior to accommodate tasks, situations and individuals involved.
• Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills.
• Ability to identify and understand issues, problems, and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences.
• Ability to work effectively in a fast-paced environment and demonstrates flexibility and adaptability in the workplace.
• Capable of leading teams/facilitating groups, building consensus and garnering the highest confidence in professionalism and work product by leadership.
• Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented.
• Maintains a positive and supportive attitude and demeanor always as Professional handling of exposure to confidential/sensitive information.
• Demonstrated history of innovation and results focused outcomes.

Working Conditions:

• Occasional exposure to customers in an agitated state and in clinical patient treatment area settings.
• Physical surroundings are generally indoors and must have personal transportation for visitation at outpatient location in the community.  
• Work performed while sitting and additionally frequently motivating within the facility.
• Stress level high due to multiple demands frequently occurring simultaneously.
• Physical surroundings are generally pleasant and comfortable.
• Generally contained office type environment.
• Prolonged standing and walking required.