What are the responsibilities and job description for the Receptionist position at Conybeare Law Office, P.C.?
Job Title: Receptionist
Location: St. Joseph, Michigan
Position Type: Full-Time
About Conybeare Law Office, P.C.
Conybeare Law Office, P.C. is an established law firm specializing in personal injury and worker’s compensation claims. With a commitment to excellence and client-focused service, we have consistently provided top-tier legal representation to our clients for nearly 40 years. We are seeking a dedicated and professional receptionist to join our team and contribute to our continued success.
Job Description:
As a receptionist at Conybeare Law Office, P.C., you will serve as the first point of contact for our clients, visitors, and telephone callers. You will play a crucial role in ensuring a positive and professional image of the firm while providing exceptional customer service. This position requires strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced legal environment.
Key Responsibilities:
1. Front Desk Management:
- Greet clients, visitors, and staff with a warm and professional demeanor.
- Manage the reception area, ensuring it is clean, organized, and well-presented.
- Answer, screen, and direct incoming phone calls to appropriate personnel.
- Maintain the receptionist schedule and handle appointment bookings.
2. Client Relations:
- Create a welcoming and hospitable environment for clients and visitors.
- Assist clients with inquiries, provide general information, and direct them to the appropriate attorney or department.
- Handle incoming and outgoing client correspondence, including mail and email.
3. Administrative Support:
- Perform various administrative tasks, including photocopying, faxing, and filing legal documents.
- Assist with scheduling appointments, meetings, and conference room reservations.
- Coordinate with office staff to ensure efficient document flow and client service.
4. Communication:
- Maintain a professional and polished appearance and demeanor at all times.
- Relay messages and important information accurately and promptly to staff members.
- Handle confidential information with the utmost discretion and integrity.
5. Technology Proficiency:
- Utilize office software, such as Microsoft Office Suite, to create and manage documents, spreadsheets, and emails.
- Operate office equipment, including multi-line phone systems and multifunction (print/copy/scan) machines.
Qualifications:
- High school diploma or equivalent (Associate's degree or higher is a plus).
- Previous experience in a receptionist or administrative role, preferably in a law firm or professional office setting.
- Excellent interpersonal and communication skills, both verbal and written.
- Proficiency in Microsoft Office Suite and general computer literacy.
- Strong organizational skills and the ability to prioritize tasks effectively.
- Attention to detail and a commitment to maintaining a professional appearance.
- Ability to handle sensitive and confidential information with discretion.
- A positive attitude, strong work ethic, and a willingness to learn and adapt.
How to Apply:
If you are a highly motivated individual with a passion for delivering exceptional client service and are interested in joining our team, please submit your resume and a cover letter-
By mail:
Conybeare Law Office, P.C.
ATTN: Matt Conklin
519 Main Street
St. Joseph, MI 49085
Or
By email:
Matt@conybearelaw.com
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $16 - $21