What are the responsibilities and job description for the Eligibility Manager position at Cook Inlet Tribal Council Inc?
COOK INLET TRIBAL COUNCIL, INC.
JOB DESCRIPTION
Job Title:
Eligibility Manager
Department:
Employment and Training Services Department (ETSD)
Reports To:
Senior Manager
Supervises:
CC&H Supervisor, Eligibility Supervisor, Quality Outreach Coordinator
FLSA Status:
Exempt
Pay Grade:
Job Type:
E6
Full-time, Regular
General Functions:
The Employment & Training Services Eligibility Manager’s role is to provide leadership and management as part of a team with other ETSD senior managers, managers and staff. The Eligibility Manager administers and provides direct oversight of the Child Care and Heating Supervisor, Eligibility Supervisor and the Quality Outreach Coordinator.
Duties and Responsibilities:
- Hire, supervise, evaluate and train assigned staff.
- Provide oversight for staff to ensure proper input of all essential program data related to the Common Application, Tribal Temporary Assistance Needy Families (TANF) Program, Bureau of Indian Affairs (BIA) General Assistance (GA), BIA Burial Assistance (BA), Supportive Services (SS), Employment Services (ES), Tribal Heating Assistance (THA), Child Care Assistance (CCA), COVID Assistance, and PL 102-477 Program Goals and Terminations, and Intake data.
- Work as part of a cohesive team with the Senior Managers and other managers to ensure effective communication and accountability.
- Represent the mission of CITC and the Department while collaborating and communicating with partner agencies on a state and national level.
- Ensure all programs under supervision meet state, federal and granting agency goals/objectives, policies and regulations.
- Update all program policies and procedures regularly, and create new policies and procedures as needed. Assist Senior Manager and Director in PL 102-477 plan updates.
- Ensure all Grievance and Appeal processes are followed and completed.
- Collect quarterly statistics and narratives for all programs under supervision
- Provide technical support to tribal village sub-contractors
- Ensure all program reports, internally and externally, are submitted in a timely manner, and work with senior manager to ensure programs are prepared for internal and external grant required audits.
- Track and manage program budgets.
- Ensure fiscal accountability for all programs under supervision, and appropriate use of all benefits and supportive services distribution.
- Track and approve Quality Improvement activities and expenditures. Include development of innovative ways to improve the quality of child care according to the Child Care regulations.
- Bring policy issues to Senior Manager as they arise.
- Maintain confidentiality in compliance with 42 CFR, Part 2, policies and procedures.
- Become familiar with the State Eligibility Information System (EIS).
- Become knowledgeable of all ETSD program databases.
- Work as part of a team: the team includes co-workers, partner agencies and participants.
- Attend and actively participate in Department meetings and trainings.
- Perform all related duties as assigned.
Job Specifications:
- Excellent verbal and written communication skills.
- Demonstrated ability to coordinate multiple activities.
- Strong organizational and time management skills.
- Demonstrated ability to handle crisis situations.
- Excellent customer service skills.
- Demonstrated ability to work independently with minimal supervision.
- Strong computer skills.
- Demonstrated knowledge of Alaska Native and American Indian culture and/or community resources.
Minimum Core Competencies: Values, Professionalism, Emotional Intelligence, Problem Solving/Critical Thinking, Communication Skills.
Minimum Qualifications:
- Bachelor’s degree in Social Service, Business Manager or related field. Relevant year-for-year experience may substitute for the degree requirement on a year-for-year basis.
- Minimum of two (2) years’ experience in personnel management.
- Minimum of two (2) years’ experience in budget management.
- Knowledge of Alaska Native and American Indian culture and or community resources.
- Valid Alaska Driver’s License and be insurable under CITC’s automotive insurance, which requires a driver to be at least 21 years of age.
- Continued employment is contingent upon a receipt of a satisfactory state and federal background check.
Preferred Qualifications:
- Previous experience in employment, training, or social service programs and non-profit management.
- Previous experience in Temporary Assistance to Needy Families program management.
- Experience with other eligibility-based programs such as Food Stamps, Adult Public Assistance, General Assistance, and Medicaid.
NATIVE PREFERENCE STATEMENT: Pursuant to the Indian Self-Determination and Education Assistance Act of 1975 (PL 93-638) and as further guided by CITC’s Native Preference Policy 6.120, CITC maintains preference in all phases of employment for Alaska Native, American Indian (AN/AI) and Native Hawaiian people, including direct lineal descendants and foster or traditionally adopted children. Also included are non-Native head of household members for Native families, which includes foster or traditionally adopted Native children.
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Disclaimer
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.
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