What are the responsibilities and job description for the Customer Service Representative position at Cook Out Restaurant?
Cook Out Restaurants is looking for a Customer Service Representative to support and improve our team. This person will be based out of our Thomasville, NC office.
Customer Service Representative responsibilities include providing administrative assistance to our stores, and operations team, help with recruiting, surveillance and maintaining multiple databases. If you are familiar with Customer Service we would like to meet you!
Responsibilities and Duties
- Provide administrative support to all management and operations
- Work within Google Sheets to maintain all data entry
- Provide excellent customer service
- Able to work weekends and holidays (we are closed Thanksgiving and Christmas)
- Able to work opening and closing shifts.
Qualifications and Skills
- Entry - level with experience in Customer Service, specifically in the restaurant industry
- Restaurant experience is a plus!!
- Proactive approach to work, you like to solve problems and don’t wait for someone to give you the answer
- Extremely organized and detail oriented! Can manage multiple things at once and are structured about your work
- Experience in customer service is a must!
- Ability to work independently and handle a high volume of workload
- Excellent communication and interpersonal skills
- Ability to prioritize based on business needs
- Proficiency in Google drive (word and sheets)
Benefits
- 15hr based on experience, plus opportunity for overtime and bonus opportunities with potential for growth within the company
- Medical, dental, vision, life insurance after 90 days
- 401K MATCHING UP TO 4%
- Paid vacation after 1 year
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Application Question(s):
- Are you able to work weekends?
- Are you able to work as early as 8am and/or stay as late as 11pm?
Experience:
- Customer service: 1 year (Preferred)
- Restaurant: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $15 - $0
