What are the responsibilities and job description for the Collections Specialist II position at Cooper University Health Care?
Responsible for accounts receivable related to CUP outstanding accounts business. Duties and activities will be performed in a fast-paced corporate benefits office environment.
Dedicated to quick and timely change management in order to have positive outcomes in collections activities.
Acts as the customer service agent between third party payors/contractors/government agencies/CUH-CUP patients and CUP open account balance business.
Capable of managing high volume invoice documentation and outstanding balance resolution.
Responsible for accurate and timely invoice/account management along with problem account management through clear and concise account documentation and/or all other communication tools valuable to achieve account resolution.
Interfaces well with all levels of staff and management. Maintains all PHI in accordance with HIPPA, JACHO, third party contractual agreements along with CUH policy and procedures.
Ability to manage daily job functions along with special project work and prioritize level of importance on demand. Capable of identifying third party payor response trending and escalation to management team as deemed necessary.
