Mental Health Specialist, Court Liaison

Description

POSITION/BUSINESS TITLE: Mental Health Specialist, Court Liaison 

PROGRAM/DEPARTMENT: Monroe County Office of Mental Health (MCOMH) Socio-Legal

Transition Management program

REPORTS TO: Forensic Program Supervisor  

CCSI SERVICE LINE: Program Management 

LOCATION: Rochester, NY 

ABOUT CCSI:  CCSI is a not-for-profit management services organization with a special focus in the area of behavioral health and human services. We help provider agencies, local and state government, and other not-for-profits deliver programs and services that improve health and quality of life for the people they serve. Our administrative offices are in Rochester and we work with customers and communities across New York State. Our customers are our partners, and we work hard to develop the longstanding, productive relationships needed to support high quality services.

CCSI’s culture is one that values integrity, innovation, community connectedness, and exceptional customer service. We are committed to maintaining a diverse workforce, an inclusive environment, and efforts aimed toward dismantling structural racism. Our people make CCSI what it is and in turn, we strive to create a work environment that supports both personal and professional growth.  We work hard and appreciate the importance of wellness through work/life integration.

ABOUT THE POSITION: CCSI is contracted by Monroe County Office of Mental Health to provide program management services, including specialized staffing. The Transition Case Specialist works with incarcerated or otherwise legally involved individuals who are diagnosed with mental illness through their transition into treatment and services in the community.

SPECIFIC RESPONSIBILITIES INCLUDE:

Service System Performance Management:

• Assess discharge planning needs of individuals as referred by Socio-Legal Center staff, jail personnel, and the court system.
• Interact with other personnel as needed for release planning.
• Prepare report as required by Monroe County and NYS OMH.
• Work cooperatively with Department of Human Services staff to ensure Medicaid applications are filed in timely manner.
• Work cooperatively providing reports to/in Mental Health Court.
• Undergo Medication Grant application process for those requiring coverage until Medicaid coverage is activated.
• When indicated, accompany clients to outpatient appointments, as personal safety allows.
• Assist clients with obtaining basic needs upon release from jail (e.g., clothing, food, shelter).
• Record progress notes in comprehensive, timely manner.

System-wide Service Planning:

• Implement and assist with development of policy/procedures to ensure that clients’ treatment needs are met.
• Communicate effectively with providers/criminal justice personnel and families to assist clients with developing and following discharge plan.
• Monitor response of providers and assist with development and implementation of performance improvement activities.

General Responsibilities:

• Use team approach in working with Socio-Legal Center staff and the community.
• Incorporate a recognition of diverse clientele into daily activities.
• Recognize and value diversity within the work environment. Participate as member of CCSI team in valuing individual differences and supporting one another’s opportunity to achieve their greatest potential. Remain culturally responsive to population being served in development, design, monitoring, evaluation and/or implementation of programs and services.
• Perform other related duties as required.

Requirements

REQUIRED COMPETENCIES:  To be successful in this position, you will need to be competent in:

• Communicating effectively
• Building collaborative relationships
• Valuing diversity and fostering an inclusive environment
• Striving for self-development and taking initiative to be resourceful
• Problem-solving both independently and with others
• Familiarity with community resources
• Willingness to engage clients through variety of interventions in varied settings

EDUCATION AND EXPERIENCE:

• BSW, BS, BA in Mental Health, Social Work, or Human Services related area plus 2 years’ experience in mental health field, OR Associates degree in Criminal Justice or Human Services related Field plus 3 years’ experience, OR equivalent education and work experience (see CCSI's equivalency chart).

ADDITIONAL REQUIREMENTS:

• Ability to satisfactorily complete required background screenings (criminal, SCR, driving, and Monroe County Jail).
• Valid Class D New York State Driver License and access to reliable transportation to meet transportation requirements of position 
• CCSI requires all staff to be fully vaccinated against the COVID-19 virus.  Reasonable accommodations will be made for individuals with a qualified religious or medical/disability need.
• Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations.

Operating Principles and Demonstrated Behaviors: 

Ability to demonstrate, understand and apply our workplace values through behaviors and actions. These operating principles are expected of all employees in all roles. All applicants (internal and external) must evidence their attitudes/behaviors as part of the application process:

• Excellence in Customer Service
• Collaboration
• Honoring People and Their Work
• Individualized Work/Life Integration
• Integrity
• Innovation
• Community Connectedness
• Diversity & Inclusion

CCSI does not accept inquiries from third party recruiters or search agencies.