What are the responsibilities and job description for the Homeless Support Services Coordinator position at Coordinating Center for Home and Community Care Inc?
This position allows teleworking and requires visiting clients regularly in-person throughout Montgomery County.
Who We Are
The Coordinating Center has 40 years of experience supporting children, youth, adults and seniors with complex medical needs and disabilities statewide. Deeply committed to a person-centered approach and philosophy, The Coordinating Center helps individuals of all ages and abilities achieve optimal quality health, affordable healthcare and meaningful community life.
Over the past four decades, we have become an industry expert in the delivery of person-centered, community-based care coordination services and population health. With a rich history of innovation, The Center has translated national movements into ground-level, community-based programs including Medicaid rebalancing initiatives, aging in place, transitions of care, population health, and housing first. We are advocates for policy and system changes that positively affect the lives of people with the most complex needs.
Who You Are
We are looking for people who have a passion for helping others in your community, and who align with our mission, vision, and values as a nonprofit organization. If you have experience working with those experiencing homelessness or any case management experience, this might be the organization for you! A Bachelors degree in a human services major is required. Experience with HUD, tenant rights, and landlords is strongly preferred. We look for collaborative and creative minds, self-managing organizational skills, and the desire to challenge and grow professionally.
What You Will Do
The Housing Initiative Program (HIP) Team provides coordination of services and direct assistance to formerly homeless individuals to promote long term housing stability in a permanent supported housing program. The Homeless Support Services (HSS) Coordinator supports the mission of The Coordinating Center by providing person centered services and service coordination within the parameters of the contract and Housing First principles. The HSS Coordinator provides ongoing outreach to program recipients, works interdependently with the Coordinated Entry System (CES), HIP Housing Locator and HIP Community Health Nurse (when applicable) and collaborates with community agencies to engage recipients in activities which ensure residential stability.
As a Homeless Support Services Coordinator, you will:
- Complete weekly/monthly face-to-face contacts to meet the specific individual/contract needs based on acuity. These visits are typically completed at the clients place of residence in Montgomery County.
- Secure information such as medical, psychological, and social factors to jointly develop an individualized and recovery-based plan using SMART goals objectives.
- Use acuity scale to determine the intensity and frequency of housing and case management services required to promote housing stability, personal recovery, and self-sufficiency.
- Facilitate smooth transitions from homelessness to permanent supportive housing by collaborating with housing locators to ensure all needs are met and ensures all required leasing information is obtained and submitted timely.
- Obtain documentation to assist client with enrollment and reapplication/ redetermination process and ensures all clients apply to receive Housing and Urban Development Housing Choice Voucher and Public Housing benefits.
- Provide good tenant training and skills coaching, promoting positive health behaviors to support optimal health and wellbeing. Refers recipients to medical care, mental health counseling and other services as indicated.
- Facilitate and maintain ongoing communication between client and property owners/property managers, advocating on behalf of clients. Engages in eviction prevention services if necessary.
- Maintain ongoing in-person, telephone/email communication with clients, family members and other service providers to assist with the coordination of services and maintenance of residential stability.
- Document all activities in the electronic database system HMIS, capture all contacts and tasks completed with clients.
Why Join Us
As a dynamic teleworking organization, we understand what it means to have a work culture that is dedicated and flexible. The Coordinating Center is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We are committed to our mission and values, while promoting a sense of belonging and growth with our coworkers. We are intentional and conscious of personal bias during the hiring, promoting, and evaluating processes and periodically survey coworkers to ensure best practices in DEI&B are met or exceeded.
- We are proud to offer a comprehensive and award-winning benefits package including medical, dental, vision, EAP services, and more!
- We facilitate ongoing conversations about professional development opportunities and invest in our coworkers by providing funds to use for professional development, and funds for furthering education.
- We also encourage collaboration within our different councils and committees to get involved with other coworkers across the organization.
If you have experience working in human services in any capacity, we encourage you to apply for a position with us. Even if you dont feel like you fully qualify, we encourage you to submit your application and we will do our best to see if we have other positions that best fit your skillset and experience.
