What are the responsibilities and job description for the Office Assistant position at Copa Health?
When you join our team as a full-time Office Assistant, you’ll receive:
- Limitless growth and career advancement opportunities
- Increased pay, based on annual performance reviews
- Career development offered internally through our Organizational Development & Learning Department
- Generous PTO program – up to 3 weeks off your first year with continued accruals each pay period
- 9 paid holidays per year
- Wellness Program - Offering access to an expert Health Coach and wellness incentives to lower cost
- Tuition reimbursement up to $1,000
- Affordable health care plans: Medical, Vision, and Dental
- H.S.A., H.R.A, F.S.A. (with select medical plans)
- Free Short-Term Disability and Life/AD&D Insurance up to $100,000
- 403(b) retirement plans with company match.
- Employee Assistance Program Voluntary benefits: Long-Term Disability, Pet Insurance, Additional Life/AD&D Insurance, and much more!
Who We Need
We’re looking for someone with the following skills, experience and credentials:
- Generates confidential reports and manages tracking logs using both manual and computerized processes for various clinical administrative requirements.
- Enters and maintains client data including re-openings, closures, transfers, caseload changes and affiliation of staff to the site.
- Schedules blockages for medical staff in Claim Trak and manages co-pay reconciliation.
- Assures site is compliant with licensing standards (e.g., all proper forms are posted, chart order is maintained, fire inspections, etc.)
- Assists with requests for information about clinical policy and procedures, with regards to clinical records, client statistics and office operations. Assures the security and confidentiality of consumer and proprietary records.
- Prepares internal quality assurance reports for the Site Administrator.
- Completes the Office Manager Monthly Operating Report (OMMOR) and Site productivity reports in a timely manner and meets with the Site Administrator to develop a working agenda for process improvement on a monthly basis.
- Maintains and budgets supply inventory for the site.
MINIMUM QUALIFICATIONS:
Education: High School Diploma/GED required. Associates Degree in Business Administration or Office Technology preferred.
Experience: Five (5) to eight (8) years’ experience in office clerical setting, with one (1) or more years of supervisor experience. Medical and/or Behavioral health experience preferred.
Computer Skills: Proficiency in typing, using computer software, i.e., EHR/EMR systems, Word, Excel, and PowerPoint and Internet is essential.
Required: Valid AZ Driver's License.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Demonstrated ability to communicate, problem solve, and work effectively with people and in a team environment.
- Capacity to engage in multiple activities without losing track of needed results.
- Strong attention to issues relating to utilization management and fiscal sustainability.
- Take Initiatives and see tasks to completion.
Salary : $16 - $1,000