What are the responsibilities and job description for the Service Advisor position at Copeland Chevrolet?
Copeland Chevrolet is looking to hire a experienced Service Advisor to join our team! We are looking for the best of the best. Join the professional men and women of Copeland Chevrolet and enjoy a career that is both exciting and rewarding.
Great work life balance! We are open Monday - Friday 7AM - 5PM, Saturday 7AM -3PM, and CLOSED on Sunday! Parts & Service is also closed on the Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, and New Year's Day.
Copeland Chevrolet is part of the Copeland Auto Group, which has been family-owned and operated since 1970. We opened Copeland Chevrolet in 2014 and built New England's newest State-of-the-Art Chevrolet Facility in 2017 from the ground-up. You can Count on Copeland for great work life balance, a beautiful work environment, benefits, and much more!
Please check your email after applying for additional information.
New State-of-the-Art Facility includes:
- Fully Air Conditioned Shop & Service Drive for the hot summer months
- High Speed Rytec Shop Doors to keep you warm in the winter and cool in the summer
- In-Ground Rotary Lifts w/ Trio Arms
- In-Ground Alignment Rack w/ New Hunter HawkEye Elite Alignment System
- Brand New Computers at each tool box
- Brand New Hunter Tire Changers, Road Force Elite Wheel Balancer, and Brake Lathe
- Brand New Shop Tools
- Large Custom Lockers for each Technician
- Busy Service Drive w/ all the newest customer amenities
- Located at the very busy intersection of Route 24 and Route 123
- Only seconds off Route 24 - Easton Exit 17B
- Tour Our New Facility: http://www.copelandchevrolet.com/VirtualTour!
- Hourly Monthly Commissions & Bonuses
- Tufts Health Insurance (50% Company Paid) and Dental Insurance
- 401k Retirement Plan w/ Employer Match
- Group Life Insurance
- New Equipment and Immaculate Shop
- New State Of The Art Facility
- Paid Vacation and Sick Time
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations.
- Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Increase profitability by maximizing sales & execute retail promotions.
- Responsible for overseeing the technician working on customers vehicle including their time management/efficiency, parts ordering, job completion times.
- Oversee and participate in quality control.
- Participate in the development and documentation of Standard Operating Procedures as appropriate.
- Automotive service advisor experience IS REQUIRED.
- Ability to read, write and speak English fluently.
- Ability to concentrate and accomplish tasks despite interruptions.
- Ability to perform a variety of tasks simultaneously.
- Reynolds & Reynolds Experience is a plus.
- Proven record of achieving exceptional Customer Satisfaction with energetic attitude
- Willing to submit to a drug screen & driving record check.
*Copeland Chevrolet is committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. Employment contingent upon successful completion of background investigation. Smoke-free workplace. All resumes are held in confidence. No recruiters or agencies. Must be eligible to work in this country.