Senior Operations Manager

POSITION SUMMARY:

Plan, direct, coordinate and schedule all elements of electrical, mechanical and controls periodic and preventive maintenance.  Supervise multiple service functional teams.  Provide engineering solutions to changing operational and mission requirements.  Primary customer interface for maintenance activities. Review designs and recommend system upgrades and enhancements. Verify that operating budgets and maintenance/project schedules are strictly adhered to in order to insure continuous operating capability.

ESSENTIAL FUNCTIONS:

1. Operations Engineering -

• Plan, coordinate and supervise all electrical and mechanical maintenance and repair activities.
• Direct contractors, subcontractors, and maintenance teams on all maintenance and repair activities.
• Oversee the daily operation of facility controls and asset management systems.
• Primary interface with the customer for maintenance activities, reconfigurations, and operational impact issues.

2. Technical Operations Management - 

• Develops staffing plans. Responsible for staff management including recruiting/hiring, training, supervision, disciplinary actions, salary administration, performance appraisals, terminations and shift schedules.
• Develops and trains staff to ensure high skill levels and technical competence.
• Partners with Human Resources on employee development and planning initiatives.

3. Project Management Budgets - 

• Develop cost estimates for maintenance activities and equipment.
• Evaluate, forecast, and manage operations and maintenance costs.
• Review purchases of supplies, repair parts, tools, and equipment.
• Assist with preparation of annual operating budgets.
• Establish bidding procedures as they may apply for contract maintenance activities.
• Administer maintenance contracts.
• Obtain proposals for construction projects.

4. Quality Control - 

• Schedule maintenance activities in accordance with customer operational requirements.
• Review, coordinate, approve or recommend approval of all changes to established maintenance schedules.
• Monitor and inspect all performed maintenance to ensure a high degree of quality control and quality assurance.

5. Business Development - 

• Build strong relationships with existing customers to foster contract renewals and expansion.
• Participate and represent the Company in professional, industry and government organizations as well as through personal meetings, speaking engagements, business forums, trade shows, and other means in order to generate beneficial relationships and networks for the company.
• Summarize and track market trends and demands.
• Target prospects and identify opportunities to gain business.

SECONDARY RESPONSIBILITIES:

• Find best value on contracted maintenance services, repair parts, tools and equipment.
• Review, approve or recommend approval of all change requests, change orders, invoices and payment applications.
• Direct miscellaneous construction and maintenance in support of operational requirements.
• Stay current in industry best practices for data center and other related facilities maintenance and operations.
• Integrate customer engineering, maintenance, and safety standards into the facility maintenance program as well as construction changes and reconfigurations.
• Perform other job-related duties as assigned.

QUALIFICATIONS:

Education - Bachelor’s Degree in electrical or mechanical engineering or related field. 

Professional Experience - Minimum of 15 years of progressively responsible experience in electrical/mechanical engineering related to office buildings and data centers. Minimum of 10 years of people management experience.

Computer Skills - Word processing, data base, schedule programs. 

Mobility - Occasional travel for business development opportunities.

Other Requirements -

• TS/SCI Security clearance.

• Possess strong management, analytical, verbal written and interpersonal skills.