What are the responsibilities and job description for the Host position at Cork Wine & Tapas?
**Job Summary:**
We are seeking a friendly and welcoming Host/Hostess to join our team. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring that every guest has an unforgettable dining experience. If you have a passion for hospitality and a knack for making people feel at home, we want to hear from you.
**Responsibilities:**
- Greet guests upon arrival and provide a warm welcome to our restaurant
- Manage the flow of guests in the dining area, ensuring that tables are turned efficiently and that the dining area is clean and organized
- Take reservations and handle table assignments
- Handle guest inquiries and resolve any issues promptly
- Maintain a high level of customer satisfaction through excellent communication and problem-solving skills
- Work closely with the front-of-house team to ensure seamless service
- Operate the OpenTable system and manage table seating
- Assist with cleaning and sanitizing the dining area
- Provide help and support to other staff members as needed
- Maintain a positive and professional attitude at all times
**Requirements:**
- Previous experience in a restaurant or hotel environment
- Excellent customer service skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong communication and interpersonal skills
- Experience with OpenTable is a plus
- Ability to move tables and chairs
- Ability to work a flexible schedule, including evenings and weekends
- High school diploma or equivalent required
This is a fantastic opportunity for someone who is passionate about delivering exceptional guest experiences. If you are a team player with a strong work ethic and a commitment to excellence, we encourage you to apply for this role.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 12 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Physical Setting:
- Bar
- Upscale casual restaurant
Shift:
- Day shift
- Evening shift
Ability to Commute:
- New Bedford, MA 02740 (Required)
Work Location: In person
Salary : $15