Office Administration Part Time

Description

Cornerstone Auto Group is a local family owned business that has been around for over 50 years. We make customer and employee relations our top priority. In 2018, 2019, & 2020 Cornerstone was named one of the National Standard Top Workplaces by the Star Tribune and our employees. In 2021, 2022,  & 2023 we moved up the ranks to be named a Top Workplace! We are committed to helping you succeed by providing training and professional development with increasing income potential and ongoing growth opportunities. We are looking for a Title Clerk/Cashier to join our team and embrace our customer service philosophies and ensure we continue to provide unparalleled customer service.

Benefits that we offer:

• Paid Training and Development

• Additional Employee Discounts and Perks

• 401 K with Corporate contribution for employees over 18

• Free College Education through Strayer Online University valued up to $13,600 annually (must have a diploma)

Qualifications

Primary duties will consist of but not limited to:

• Greets customers in a pleasant and professional manner.
• Receives cash, checks and credit card payments from customers; records amount. received and issues receipts to customers.
• Provides credit funds on FOB deals or as requested by management.
• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
• Assists with dealer trades.
• Completing the transport process.
• Assign, book in and post incoming auction units.
• Assists with accurate and timely scanning of parts, service, AP/AR invoices and car deals.
• Closes repair orders.
• Assist, as required, in other parts of the office, parts and service and/or reception areas.
• Assures harmony and teamwork with all other departments and peers.
• Monitor, inspect, track and file paperwork, as required.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson.
• Distribute and input license plates, including calling customers and updating customer contact information.
• Assure customer satisfaction is number one priority at all times.
• Responsible for the accurate and consistent processing, monitoring, recording and filing of parts and services invoices and technician hard copies.
• Maintains a professional appearance.
• Keep the work area neat and clean.

Education and/or Experience:

• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

Qualifications and Requirements:

• Current, valid Drivers License with driving record that meets insurance company standards

• Willing to submit and the ability to pass a pre-employment background check 

• Excellent communications skills, both verbal and written

• Good working relations with customers by providing courteous, efficient and professional service

• Ability to work in a fast-paced work environment

• Detail-oriented, professional appearance and strong work ethic

• Be a team player and willing to work on personal/group goals

The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.

Our Values: We value our relationships. We do what's right, what's honest. We aim for excellence. We listen to really understand. We take action. We show respect. We work as teams. We strive to improve, learn. We greet each day with gratitude. We celebrate what we do together.

Salary : $14 - $16