What are the responsibilities and job description for the Claims Research Specialist position at CornerStone Staffing?
Join an Outstanding Team as a Claims Coordinator!
CornerStone Staffing is thrilled to partner with an exceptional organization seeking dedicated and detail-oriented professionals with strong customer service experience. This is an incredible opportunity to enhance your career with a respected company that values your skills.
Job Title :
Claims Research Specialist
Location :
Bedford, Texas (76021)
Pay : 20 / hour
Schedule :
Monday through Friday, 8 : 00 AM - 5 : 00 PM
Why Join This Team?
Competitive Pay : Earn $20 / hour with a stable Monday-Friday schedule.
Growth Potential : Join a reputable organization that values professional development.
Collaborative Environment : Work with a team that prioritizes accuracy, efficiency, and exceptional service.
Job Responsibilities :
As a Claims Coordinator , you will be the central point of contact for managing and ensuring the accuracy of claims files. Your primary duties include :
Customer Engagement : Answer and respond to inquiries from clients and borrowers, providing outstanding customer service.
Vendor Communication : Request status updates from vendors, including appraisers and skip-tracers, to ensure timely processing.
File Management : Research, compile, and obtain missing information on claims files via phone, fax, or email.
Documentation Accuracy : Verify that all required information and documentation are included before submitting files to the claims adjuster.
Problem Resolution : Assist borrowers, providers, and clients with questions or issues related to claims or policies, ensuring swift and efficient solutions.
Recordkeeping : Maintain accurate and detailed documentation for all claims-related interactions.
Requirements :
Insurance Experience : Prior experience in the insurance industry is required .
Customer Service Expertise : Strong communication and organizational skills to provide an excellent customer experience.
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