What are the responsibilities and job description for the Member Service Representative position at Corning Federal Credit Union?
NC Member Service Representative
Greater Wilmington, NC Area
Corning Credit Union is seeking full-time Member Service Representatives to join our team in our Wilmington, NC market.
Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.3 billion in assets and more than 150,000 members worldwide. Headquartered in Corning, NY, we also have facilities in Wilmington, NC, Myrtle Beach, SC, and Franklin County, PA.
We're committed to helping our members prosper by being a trusted advisor for financial services. CCU’s vision is simple: “To provide better service to our members than they receive anywhere else in the world.” Our growth is fueled by that vision, and it doesn’t stop with our members. We are also committed fostering a strong service culture within the organization. Teamwork, open communication, and valuing the individual are just a few of the key performance standards that help us provide an exceptional work environment for our outstanding team.
If you share our passion for serving others, then CCU is the place for you to build a rewarding career. In addition to the vast opportunities that exist within the organization, CCU offers a competitive base salary and annual bonus plan along with an exceptional benefits package. With a strong emphasis on our team and dedication to excellent customer service, Corning Credit Union continues to be an employer of choice.
As a Member Service Representative, you will:
- Build member relationships through quality service experiences
- Perform various financial transactions
- Actively educate members on the products and services that best meet their financial needs
- Answer member questions in a knowledgeable, professional manner
- Perform cash handling and balance daily transactions
The ideal candidate will possess:
- The desire to make serving others a career
- Strong communication skills
- Exceptional attention to detail
- Confidence in promoting appropriate products and services
- Ability to work effectively within a fast-paced environment
- Technical aptitude and experience with Microsoft programs
- Basic math skills
- Cash handling and customer service experience preferred
- Flexibility to work in any of our Wilmington, NC area branches required
- A high school diploma or GED required
EOE, M/F, Disability, Protected Veteran
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