What are the responsibilities and job description for the Client and Volunteer Coordinator position at Corning Meals on Wheels, Inc.?
Job Description
Job Summary
Corning Meals on Wheels' mission is to nurture health, dignity, and independent living among people who need meals delivered to their homes. The Client and Volunteer Coordinator serves as the main point of contact for our most valued people; the homebound & frail older adults we serve and the volunteers who serve them. The CVC reports to the Executive Director.
Responsibilities and Duties
Client Intake, Termination, Changes, Route Assignments:
- Primary staff person responsible for SERVTracker client management software actions associated with client intake, suspension, termination, routing, etc.
- Responsible for entering client data into the NYS Health Commerce System.
- Responsible for preparing new client welcome package for each new client.
Volunteer Coordination:
- Schedules volunteer drivers/visitors for delivery routes.
- Visits with volunteers before the meals are ready to be delivered to the clients.
- Deliver meals when needed (i.e. volunteer cancellation).
- Follow up on volunteer concerns regarding clients (i.e. client not seen, client ill) by contacting client and/or emergency contact.
Daily Delivery Route Materials:
- Prepares & prints daily delivery route sheets.
- Updates maps indicating client locations.
- Ensures route clipboards are organized and contain necessary materials.
Communications Support:
- Assists the Executive Director with the company newsletter, webpage, and social media updates.
- Provides support to company resource development efforts, such as helping prepare event promotional materials.
Qualifications and Skills
Education: Desired - Associates Degree in Human Services or Business Administration
Computer skills:
- Proficient in Microsoft Office applications.
- Proficient with social media.
Must be able to stand, bend, push, pull and lift 30lbs
Must have a valid Driver's License and reliable transportation.
Job Type: Part Time
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Work Location: In person
Salary : $18 - $22