What are the responsibilities and job description for the Customer Experience Agent position at Corporate Message Services, Inc.?
Immediately hiring Full Time Call Center Agents at Corporate Message Service!
Call Center Agents at CMS provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.
Customer Service Experience Is a Plus, But Not Required.
This is a Hybrid position. You will work some days in office and other from the comfort of your own home.
Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.
To Be Successful In This Role, You Must Have
Shifts Offered
Corporate Message Services is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity - Apply Today!
Job Posted by ApplicantPro
Call Center Agents at CMS provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.
Customer Service Experience Is a Plus, But Not Required.
This is a Hybrid position. You will work some days in office and other from the comfort of your own home.
Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.
To Be Successful In This Role, You Must Have
- A welcoming voice with an upbeat tone
- Strong command of the English language with good spelling and grammar
- Computer skills in a Windows based environment
- Good attendance
- The ability to type 40 words per minute or more
- Highspeed Internet that meets our minimum requirements
- Quiet space to work when you are scheduled for at home shifts
- Employee Stock Ownership
- Full Medical, Dental, and Vision Benefits
- Paid Vacation
- Traditional 401K with company matching
- Free Life Insurance policy
- Legal Assistance
Shifts Offered
- Full Time - 40 hours per week, 10 hour shifts
- 2nd Shift:
- Monday, Tuesday, Thursday, Friday, Saturday, 1pm-10pm
- Must be available to work a weekend day (Sat or Sun each week)
Corporate Message Services is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity - Apply Today!
Job Posted by ApplicantPro
Salary : $15
Customer Relations Representative - State Farm Agent Team Member
Adam Herndon - State Farm Agent -
Hinesville, GA
Customer Experience Manager
Five Below Inc -
Savannah, GA