Data Entry & Call Center Support-MD

At Corporate Payroll Services, we believe in rewarding our employees for their hard work and loyalty, which is why our company culture is built on recognition and rewards based on merits including:

• Signing bonus of $250 after 60 days of work
  
• Accuracy Bonus on top of base hourly pay
  
• Productivity Bonus on top of base hourly pay
  
• Annual Discretionary bonus
  
• Industry Certifications and merit raises for certification(s) achieved
  
• Increase base hourly pay by passing in-house tests
  
• Paid Time Off with roll over
  
• PTO buy back program
  

We are actively seeking experienced payroll specialist for our branch. This position handles high customer support calls as well as data entry and data processing for clients. This position's primary functions are to process payrolls for our clients on a daily basis while providing customer service via phone and email on their accounts.

Job Duties:

• Data entry and import of data into system
  
• Review data for completeness and accuracy
  
• Report potential issues to customer(s)
  
• Calculate and process payroll related changes
  
• Research, escalate to support team and/or resolve customer or system problems
  
• Verify payroll output against reports
  
• Provide excellent customer service while handling high inbound call volume
  
• Provide excellent customer service via email support.
  

Qualifications:

• Basic mental math skills
  
• Strong data entry skills
  
• Great communication skills
  
• Strong organizational skills
  
• Basic understanding of Microsoft Applications (Word, PowerPoint, Excel)
  
• Basic understanding of spreadsheets and web browsers, as required
  
• Ability to work individually and in a team with tight deadlines
  

Shift:

Full Time ( Mon- Fri)

Training:

90 Day paid training on site.

Compensation:

Starting hourly rate of pay may be increased in the first 90 days by passing payroll certification exams which are administered at the work site.

Benefits:

Corporate Payroll Services offers a competitive benefits package including Medical, Dental, Vision, Life and LTD coverage as well as a 401(k) plan.

Corporate Payroll Services also offers a wealth of emotional well-being resources through the benefits package to provide support for employees wanting to develop resilience, reduce stress, manage anxiety, or practice mindfulness. The benefits plan includes access to employee assistance programs for employees and household members to find support for life’s big and small challenges.

Corporate Payroll Services is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, sexual orientation, veteran status or any other status protected by federal, state or other applicable laws. Reasonable accommodations request to apply or participate in the interview process may be submitted to internalhr@cpsgo.com