Operations Assistant (Hybrid)

Operations Assistant (Hybrid) – Itasca, IL

$50,000 - $55,000/Annually (Plus a hybrid schedule; 2 days WFH, full health benefits, vision, dental, 401(k))

About Us:

We are a nationally recognized leader in the design, engineering, and manufacturing of high-performance audio technology. Headquartered in a state-of-the-art, 60,000-square-foot facility in Itasca, IL, we have been setting industry standards for over 50 years. Our diverse product line includes professional-grade loudspeakers, amplifiers, and integrated audio solutions used in arenas, houses of worship, theaters, schools, and large-scale commercial installations.

With 25 locations nationwide, we serve a broad range of industries and clients across the U.S., from Fortune 500 companies to regional audio-visual integrators. Our commitment to innovation, quality craftsmanship, and customer satisfaction has earned us a reputation as one of the most trusted and respected names in the pro audio industry.

Position Overview:

This role requires strong organizational skills, critical thinking, and the ability to handle multiple tasks at once. The ideal candidate thrives in a collaborative environment, maintains professionalism under pressure, and communicates effectively.

Key Responsibilities:

• Build and maintain strong customer relationships to encourage loyalty and long-term partnerships
• Enter and maintain product orders in the ERP system; track deliveries and manage updates
• Handle order changes, cancellations, and coordinate follow-up as needed
• Serve as a point of contact for customer inquiries and status updates
• Collaborate with internal departments to ensure timely and accurate order fulfillment
• Work with freight forwarders and vendors to manage shipments and deliveries
• Monitor inventory levels and coordinate product reorders
• Prepare billing, process purchase orders, and maintain accurate inventory reports
• Perform other administrative or operational tasks as needed

Qualifications:

• High School Diploma required; Associate's or Bachelor’s degree preferred
• Minimum 1 year in a customer service role
• Experience in Microsoft Office Suite (Word, Excel, Outlook)
• Strong written and verbal communication skills
• Excellent organizational abilities and attention to detail
• Collaborative, customer-focused attitude with a willingness to learn

Corporate Resources, on behalf of our client in Itasca, IL, is hiring an Operations Assistant.