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Director of Personal Care

Corus Health
Albuquerque, NM Full Time
POSTED ON 12/22/2024 CLOSED ON 4/20/2025

What are the responsibilities and job description for the Director of Personal Care position at Corus Health?

Corus Health, proud recent recipient of Albuquerque's prestigious Top 50 Workplace Award, is currently seeking a dynamic, connected Director of Personal Care to oversee operations of this important department of our full-service home care agency. The personal care director will ensure quality and safe delivery of personal care services and assumes responsibility for the day-to-day operations to the Personal Care Program. This role includes leading care staff and collaborating with other departments to meet the needs of clients. The director will play a key role in maintaining the highest standards of care while ensuring the well-being and satisfaction of both clients and employees. The Director is also responsible for developing and maintaining key strategic partnerships in the local healthcare community.

Duties and Responsibilities:

  • Lead and manage the personal care team, including hiring, training, and evaluating caregivers and support staff
  • Oversee the development, implementation, and evaluation of personalized care plans for each client to ensure they receive the highest quality care
  • Collaborates with the nursing, medical, liaison, and scheduling teams to coordinate care across all service lines and ensure smooth operations
  • Implement quality control measures and conduct regular audits of care services to ensure continuous improvement
  • Oversee the department's budget, including staffing levels, supply management, and financial forecasting.
  • Meets or exceeds established productivity goals
  • Maintain accurate records of care services, including incident reports, client outcomes, and staff performance, and provide regular updates to senior leadership
  • Assist supervisors with annual review and update policies and procedures
  • Provide/assist with orientation and in-service training programs
  • Reports all allegations of patient abuse, and/or misappropriation of patient property
  • Promotes growth and profitability of company through responsible use of marketing materials and other resources
  • Represents the organization's mission and vision to other groups, organizations and the general public in a professional manner
  • Maintains patient confidentiality according to HIPAA regulations
  • Supports agency's philosophy, goals, objectives, mission, vision, and values


Requirements

Qualifications & Requirements:

  • Management experience preferred
  • Minimum of 1 year of personal care experience preferred
  • Excellent communication and interpersonal skills
  • Compassionate and empathetic approach to patient care
  • Commitment to upholding the values and mission of Corus Personal Care
  • Promotes positive working relationships with patients, families, facilities, physicians and community service agencies
  • Ability to prioritize and handle multiple tasks and interruptions
  • Ability to establish and maintain effective channels of communication
  • Ability to develop and maintain rapport with patients and families
  • Travel necessary as needed
  • Must operate a car in a safe manner and maintain a valid driver's license


Benefits

Benefits & Allowances:

  • Positive work environment based on collaborative teamwork
  • Continuing Education opportunities
  • Excellent health benefits
  • Employee Assistance Funding
  • 401(k)
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