What are the responsibilities and job description for the Child Support Case Manager position at Coshocton County Department of Job & Family...?
VACANCY ANNONCEMENT: Child Support Case Manager
Child Support (CSEA), a division of Coshocton County Department of Job and Family Services, is seeking to fill a vacancy for a Case Manager position. This position requires individuals who can work independently and as part of a team to deal with and resolve sensitive and confidential information. The work entails handling phone calls from our customer service line at least 1 day per week, working with employers to ensure support orders are being deducted and received, enforcing cases, when necessary, in accordance with the Ohio Revised and Administrative Codes, and secure and protect possible Federal Tax Information (FTI). Candidates must be able to multitask within multiple computer programs and cases to timely complete duties. This is a full-time position with health, vision and dental benefits available as well as OPERS retirement and deferred compensation options. The starting salary for this position is $15.30, with direct/relevant experience being considered and evaluated for final starting salary.
Skills required to be considered for a CSEA Case Manager:
- Active Listening Skills
- Verbal and Written Communication Skills
- Customer Service Skills
- Organization and Time management
- Ability to work independently and as part of a team
- Ability to input and process information to make informed decisions
- Technology savvy
- Familiar with Microsoft Office Programs
Benefits of working for Coshocton County DJFS include but are not limited to:
- Major Medical, Dental, Vision and Life Insurance Plans
- Ohio Public Employee Retirement System (OPERS) as well as deferred compensation plans
- 12 Paid Holidays
- Mileage reimbursement at the federal reimbursement rate
- Tuition Assistance
Additional benefits of working for Coshocton County DJFS
- Family type atmosphere with friendly, helpful staff
- On site trainer
- Independent work with oversight
- Set schedule 5 days a week Monday through Friday, extremely rare Overtime or Saturday work
- Personal leave in addition to sick and holiday leave.
A Full position description is available upon request.
Job Type: Full-time
Pay: $15.30 - $25.40 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Required)
Work Location: One location