Care Manager

About the Company

At COA, PASSPORT Care Managers help older adults and adults with disabilities remain safely and independently in their homes. You’ll apply your clinical skills to guide complex care needs—while enjoying autonomy, supportive teammates, and mission-driven work that truly matters

.
About the Ro

le
As a PASSPORT Care Manager, you will provide intake, assessment, and ongoing care management services to clients enrolled in the PASSPORT program. You’ll conduct home visits, develop and monitor person-centered care plans, coordinate medical and social services, support caregivers, and ensure individuals receive the services they need to live with dignity and independen

ce.
Responsibili

• ties
  Provide education, support, and advocacy to individuals with complex social, behavioral, and environmental
• needsConduct in-home assessments to evaluate client health status, functional needs, and home enviro
• nmentUse clinical judgment and critical thinking to coordinate physical health, behavioral health, psychosocial, and medical wraparound ser
• vicesDetermine ongoing program eligibility and complete comprehensive assess
• mentsDevelop, implement, and update person-centered care plans with measurable goals and out
• comesMonitor service delivery, address provider issues, and ensure services meet clinical and program stan
• dardsCoordinate transitions between care settings, including hospitals, nursing facilities, and home-based pro
• gramsProvide coaching and information to help clients and caregivers make informed lifestyle deci
• sionsCommunicate relevant health and social information to the integrated care
• teamConduct advanced care planning with clients and involved pa
• rtiesMaintain compliance with confidentiality, HIPAA requirements, and internal pol
• iciesComplete incident (WIRED) reports timely and accur
• atelyMaintain timely and accurate electronic document
• ationMeet program deadlines for assessments, care plans, and foll

ow-up
Qualific

• ations
  Ohio Licensed Social Worker (LSW), Registered Nurse (RN), or Licensed Practical Nurse (LPN) in good s
• tandingAt least one year of experience working with individuals with disabilities, chronic conditions, and/or long-term services and s
• upportsPrior case management experience preferred; electronic documentation experience
• a plusKnowledge of aging, family systems, and issues related to the elderly pop
• ulationStrong clinical judgment, critical thinking, and interviewing
• skillsAbove-average technology skills and willingness to learn new s
• oftwareKnowledge of community resources within the
• regionStrong customer service orientation and interpersonal communication
• skillsAbility to adapt to frequent change and thrive in a self-directed team envi
• ronmentExcellent organizational, written, and time management
• skillsValid driver’s license and reliable transportation for travel within the multi-coun
• ty areaAbility to travel within the state for meetings or t
• rainingRespect for diverse cultural, spiritual, racial, and ethnic

beliefs
Require

• d Skills
  Strong clinical judgment, critical thinking, and interviewi
• ng skillsAbove-average technology skills and willingness to learn new
• softwareStrong customer service orientation and interpersonal communicati

on skills
Prefer

• red Skills
  Prior case management experience preferred; electronic documentation experi
• ence a plusKnowledge of community resources within

the regio

n
Pay range $45,000 - $65,000 commensurate wit

h experience
Ready to use your clinical skills to help people remain safe at home? Apply today and join a team that empowers older adults, supports caregivers, and supports you—so you can do your best work while living a full life o