Demo

Customer Service Representative

CounterTek Inc
Ephrata, PA Full Time
POSTED ON 1/31/2025 CLOSED ON 3/31/2025

What are the responsibilities and job description for the Customer Service Representative position at CounterTek Inc?

Benefits:
  • 401(k) matching
  • Company parties
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance

CounterTek Inc. is a small, locally owned, business located in Ephrata, PA. We manufacture and deliver custom-made vanities and countertops to our customers in the kitchen and bath industry. Our products include laminate and postform countertops, solid surface countertops, and cultured marble vanity tops. We currently have an opening for a Customer Service Representative. This is a full-time permanent role.

Pay: $16/hr
Hours: Monday-Friday 8:30am-4:30pm
No evenings or weekends.

Benefits: CounterTek pays 100% of every employee’s healthcare and long-term disability premiums. Additional benefits include vision, dental, life, short-term disability, and more. After 1 year of service, CounterTek will match up to 4% of employee’s contribution to our 401K, should they decide to participate. Paid holidays and PTO.

Our Customer Service Representatives are the first and main point of contact for our customers. We are looking for someone who is friendly, helpful, accurate, and organized to receive and process orders for custom countertops.

Some experience in the field of Customer Service is required.

Duties and responsibilities include responding to inquiries, concerns, and requests about products and services, providing pricing and delivery information, and obtaining all information needed to process an order.
Other duties include maintaining accurate records and details of interactions. A familiarity with Quickbooks, Outlook, and Google systems is helpful.

Salary : $16

Customer Service Representative
LEN THE PLUMBER LLC -
Lancaster, PA
PT Customer Service Representative
National Fitness Partners -
Columbia, PA

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Service Representative?

Sign up to receive alerts about other jobs on the Customer Service Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$59,001 - $77,833
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$35,979 - $45,091
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$51,050 - $68,081
Income Estimation: 
$59,001 - $77,833

Sign up to receive alerts about other jobs with skills like those required for the Customer Service Representative.

Click the checkbox next to the jobs that you are interested in.

  • Customer Complaint Resolution Skill

    • Income Estimation: $28,339 - $36,572
    • Income Estimation: $29,500 - $36,608
  • Customer Interaction Skill

    • Income Estimation: $40,892 - $53,930
    • Income Estimation: $36,400 - $44,839
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Customer Service Representative jobs in the Ephrata, PA area that may be a better fit.

Customer Service Representative

Septodont North America, Lancaster, PA

Customer Service Representative

Neffsville Plumbing, Heating & Cooling Services, Lancaster, PA

AI Assistant is available now!

Feel free to start your new journey!