What are the responsibilities and job description for the Shop Service Advisor position at Country Auto, Inc?
Job Overview:
Join our team at COUNTRY AUTO as a Service Advisor, where you will play a crucial role in providing exceptional customer service and support within our automotive dealership in Jerome, Idaho. As a Service Advisor, you will be the primary point of contact for customers requiring automotive services, ensuring their needs are met efficiently and professionally.
Responsibilities:
- Greet customers and assess their service needs with a friendly and welcoming attitude.
- Provide guidance on automotive services such as oil changes, brake repairs, auto body repairs, and diesel engine repairs.
- Communicate service recommendations to customers clearly and effectively.
- Coordinate service appointments and ensure timely completion of work.
- Have knowledge of parts and shop programs to order parts, be able to bid a job out with parts and labor times.
Experience:
- Prior experience in an automotive service or dealership setting is preferred.
- Knowledge of automotive maintenance and repair procedures, including oil changes, brake repairs, and diesel engine repairs.
- Strong communication skills to interact effectively with customers and colleagues.
- Ability to work in a fast-paced environment while maintaining attention to detail.
At COUNTRY AUTO, we pride ourselves on our commitment to providing top-notch customer service and high-quality automotive solutions. If you are passionate about the automotive industry and enjoy assisting customers with their vehicle service needs, we invite you to apply for the Service Advisor position and become part of our dedicated team.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k) matching
- Paid time off
Shift:
- Day shift
Work Days:
- Monday to Friday
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Jerome, ID 83338 (Required)
Ability to Relocate:
- Jerome, ID 83338: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20