What are the responsibilities and job description for the Loan Operations Assistant position at County National Bank?
County National Bank (CNB) is an independent, locally owned, community bank that is successful and growing whose mission is to "sustain its deep commitment to the community and its traditions of excellence in all aspects of banking and provide outstanding client service and solid financial performance."
We invite you to share in our mission and vision as a community banker, making a difference in your community while experiencing excellent benefits and career opportunities.
CNB is looking for an experienced, motivated, and client- and team-focused individual to join our team as a Loan Operations Assistant, ON-SITE at our office in Hillsdale.
JOB SUMMARY
Primary responsibility is to complete commercial post-close tasks. This position will also serve a backup for commercial loan input. Ability to multi-task and remain organized is essential to this role.
DUTIES
- Processes commercial UCC tracking, amendments, and continuations.
- Processes incoming and outgoing participation payments for commercial loans.
- Processes lien releases and mortgage discharges for paid off commercial loans.
- Removes recorded mortgages and final title policy after loan closing.
- Assists with SBA 1502 report verification and reconciliation.
- Provides backup to commercial loan boarding to the Bank’s core system.
- Answers incoming phone calls and routes accordingly.
- Quotes loan payoffs, as requested.
- Issues loan numbers to lenders and processors as requested.
- Assists with general ledger reconciliation.
- Assists with scanning and committing loan documents into Director.
- Provides problem resolution as discovered or assigned by others.
- Maintains and protects confidentiality of client information
- Maintains regular, on-time attendance.
- Remains current in assigned training and continuing education for designation retention (online, video, in-house emails, telephone seminars, etc.)
- Complies with all regulatory requirements including Bank Secrecy Act and all others specific to their position.
- Performs other various duties as assigned.
CONTACT WITH OTHERS – INTERNAL
- Communicates on a regular basis with lenders, processors, and front-line associates.
CONTACT WITH OTHERS – EXTERNAL
- Communicates on a regular basis with clients through loan department phone workgroups.
- Communicates with title companies about payoff quotes.
- Communicates with participating bank about payments and payoffs