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Administrative Assistant-Probation

COUNTY OF BLOUNT
Maryville, TN Full Time
POSTED ON 8/5/2025
AVAILABLE BEFORE 10/4/2025

The Administrative Assistant provides excellent customer service to all customers and co-workers, and performs general clerical duties for the Probation Department. The Administrative Assistant reports directly to the Probation Director and serves as the first point of contact for anyone entering and exiting the Probation Department. Additional responsibilities include, but are not limited to:

  • File and organize paperwork;

  • Scan and attach documents to customer files;

  • Accept, receive, and/or collect payments;

  • Maintain materials and discards outdated materials;

  • Type Court Orders and other paperwork of offenders;

  • Prepare Orientation paperwork daily;

  • Data entry into Probation Database;

  • Answers phone calls for the Department and takes messages or directs calls to other staff members;

  • Create data reports for EMIF Fund Program;

  • Register offenders for Orientation;

  • Registers offenders for Driving School;

  • Interact with all persons that enter the Probation Department and ensures that they are directed to a staff member or given needed information;

  • Process and organize mail;

  • Assist, answer questions, and interact with fellow employees and the general public;

  • Data Entry of Court Referrals;

  • Data Entry of all Community Service Only Referrals;

  • Scheduling of Community Service for Community Service Only Offenders;

  • Maintain Community Service-Only Referrals and completion forms;

  • Verification of completed Community Service hours of Community Service Only Offenders; and

  • Perform other duties as assigned.

It is mandatory for Administrative Assistant of Probation to:

  • Support the principles and methods used in the Probation Department;

  • Possess knowledge of human behavior and performance regarding individual differences in ability and personality;

  • Maintain and uphold discretion in and away from the office at all times;

  • Propensity to work in a dynamic environment that requires adaptation to changing goals, priorities, and needs;

  • Routinely maintain tactful and professional conversations with others; including, while being confronted with controversial situations;

  • Maintain organized working space, projects, and assignments; and

  • Bolster and sustain a professional demeanor with the offenders, public, colleagues, judges, lawyers, sheriff deputies, and other agencies; including calm, kind, and effective communications.


MINIMUM REQUIREMENTS TO PERFORM WORK

  • High School Diploma;

  • One (1) year of experience;

  • Or equivalent training, education, and/or experience; and

  • Valid driver’s license.

PHYSICAL DEMANDS
While performing the duties of this position, the employee is frequently required to sit, reach and manipulate objects, tools and/or controls. The position requires mobility. Duties may involve moving materials weighing up to 10 pounds on a regular basis. Manual dexterity and coordination are required over 50% of the work period while operating equipment, such as computer keyboard, mouse, calculator and similar machines. The position requires hearing, mental acuity, speaking, and visual acuity.

WORK ENVIRONMENT
Most work is performed in a well-lighted, modern probation office setting with centrally controlled heating and air conditioning.

BENEFITS
Exceptional full time benefits include medical, prescription, dental, vision, FSA, HSA, optional USAble, paid holidays, paid sick days, paid vacation, EAP, retirement planning, pension, employee clinic, employee discounts, and more.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.


Blount County Government participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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