What are the responsibilities and job description for the Health Services Information Technology Manager position at County of Contra Costa, California?
The Position
Bargaining Unit: Local 21 - Supervisory Management
CLOSING DATE: February 9, 2024.
**RE-ANNOUNCEMENT**
Why Join Contra Costa Health?
The Contra Costa Health Department is recruiting two (2) qualified candidates interested in the Health Services Information Technology Manager positions assigned to the Health Services Information Technology (HSIT) Division. HSIT offices are located in Martinez, CA and Concord, CA.
Contra Costa County was incorporated in 1850 as one of the original 27 counties of the State of California. It is one of nine counties in the San Francisco-Oakland Bay Area and covers approximately 733 square miles extending from the northeastern shore of San Francisco Bay easterly about 50 miles to San Joaquin County. The County has one of the State’s most heterogeneous populations, rich in ethnic, cultural, and socioeconomic diversity. With a current population of over 1.1 million, Contra Costa County is the ninth most populous county in California.
Recreation within the county varies from fishing, boating, and water skiing in the Sacramento-San Joaquin rivers to hiking, horseback riding, and camping in Mt. Diablo State Park. Recreational areas, including the wine country of Napa and Sonoma counties, the picturesque seaside communities of Carmel and Monterey, and the Sierra-Lake Tahoe mountain region are also within driving distance of the county.
The Contra Costa Health Department includes a Health Plan, Public Health, Hazardous Materials, Environmental Health, Housing Homeless and Health, a Regional Medical Center, Behavioral Health, Emergency Management Services, and a full complement of ambulatory care sites including school-based services.
We are looking for someone who:
- Demonstrates empathy and compassion.
- Is an effective problem-solver.
- Excels at time and priority management.
- Has strong leadership skills.
- Is innovative and collaborative.
- Excels at troubleshooting.
What you will typically be responsible for:
- You will lead and participate in operational activities.
- You will select, train, motivate, and evaluate personnel.
- You will develop and report key performance indicators.
- You will manage assigned projects and budgets as well as monitor project and budget performance and compliance.
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You may oversee and direct data interpretation for reports, abstracts, and publications.
- You will work with a diverse team supporting the most diverse County health system in the state.
- We utilize leading-edge technology infrastructure that has garnered national and U.S. Congressional recognition.
- You will make a positive impact in your community by improving the health of all residents and workers.
- We strive for work/life satisfaction, with the ability to work remotely up to two (2) days per week (after probation).
- The County offers fantastic and competitive health benefits, paid vacation/sick/personal/administrative leave, and a great retirement plan!
- Do you have student loans? Public Service Loan Forgiveness (PSLF) is the most common way people apply to have their student loans forgiven. The County is a qualified employer!
A few challenges you might face in this job:
- There is complexity of projects, sometimes with competing priorities.
- There are constantly changing state and federal regulations that can cause short deadlines.
- Recruiting staff can take some time.
Competencies Required:
- Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data
- Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
- Professional & Technical Expertise: Applying technical subject matter to the job
- Attention to Detail: Focusing on the details of work content, work steps, and final work products
- Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results
- Writing: Communicating effectively in writing
- Interpersonal Savvy: Considering and responding appropriately to the needs and feelings of others in different situations
- Leadership: Guiding and encouraging others to accomplish a common goal
- Managing & Facilitating Change: Addressing key factors that influence successful organizational change
To read the complete job description, please visit the website: https://www.cccounty.us/hr
The eligible list established from this recruitment may be used to fill current and future openings for up to six (6) months.
Minimum Qualifications
Education: Possession of an Bachelor's Degree from an accredited college or university with a major in Computer Science, Medical Informatics, Healthcare Administration, Health Sciences, Business Administration, Public Administration, Engineering, Epidemiology, Biostatistics, Social/Behavioral Sciences, or a closely related field.
Experience: Four (4) years of full-time, or its equivalent, experience as a manager, supervisor, or project manager in a healthcare information technology environment having responsibility for one or more of the following areas: application support, development/programming, systems analysis, technical support, and network or server administration; OR Four (4) years of full-time, or its equivalent, experience as a clinical lead, supervisor, or manager performing systems analysis in a healthcare information systems environment; OR Four (4) years of full-time, or its equivalent, experience as a manager, supervisor, or project manager in a public health, health care delivery, or academic institution setting, one (1) year of which must have included direct supervision of staff in epidemiology, surveillance, or program evaluation activities.
Certification: May be required to obtain and maintain vendor specific certifications on applications supported. The incumbent will be required to obtain the certification requested within 6 months of notification from their supervisor.
Substitution for Experience: Possession of a Master’s Degree from an accredited college or university with a major in one of the fields noted above may be substituted for one (1) year of the required experience.
Substitution for Education:
- One (1) additional year of qualifying experience noted above may be substituted for the required academic major; OR
- Additional qualifying experience may be substituted for the required education on a year-for-year basis, up to a maximum of two years; OR
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Possession of professional technical certifications can substitute for up to a maximum of two (2) years of the required education. Each of the following current and valid certifications can be substituted for six (6) months of required education:
- Any of the following Epic certifications: Ambulatory, Tapestry, Epic Resolute Hospital Billing, Epic Care Everywhere, Health Information Management, Prelude (Grand Central), EpicCare Inpatient (ClinDoc), Epic Client Systems Administrator/Manager (ECSM), or Operational Database Administrator
- Certified Associate in Healthcare Information and Management Systems (CAHIMS)
- Health Level 7 (HL7) certification
- VMWare Certified Professional (VCP), VMWare Certified Advanced Professional (VCAP), VMWare Certified Design Expert (VCDX)
- Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Expert (CCIE)
Selection Process
1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
2. Behavioral Consistency Questionnaire (BCQ) Assessment: Candidates who clearly demonstrate that they possess the minimum qualifications, will be invited to participate in a behavioral consistency writing exercise. Candidates will be asked to provide written responses to scenario-based questions designed to evaluate their core competencies as they relate to the job. Candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. These may include but are not limited to: Delivering Results, Displaying Ownership and Accountability, Leadership, Professional & Technical Expertise, and Writing. (Weighted 100%).
The BCQ assessment is tentatively scheduled to take place via computer (remotely) sometime during the week of February 20, 2024.
The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.
For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org. For any technical issues, please contact the Government Jobs’ applicant support team for assistance at 1 855-524-5627.
Salary : $142,400 - $173,088
