Library Assistant

Job Posting End Date: 12-10-2023 Worker Sub-Type: Regular Scheduled Weekly Hours: 40 Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! WHO WE ARE: The Marathon County Public Library consists of nine locations throughout Marathon County, Wisconsin, including our Wausau Headquarters, plus branches in Athens, Edgar, Hatley, Marathon City, Mosinee, Rothschild, Spencer, and Stratford. POSITION SUMMARY: This is a full-time position with the Circulation Services Team of the Headquarters Library in Wausau. The purpose of this position is to provide extraordinary service to our patrons and fellow library staff. The focus of this position is working at the circulation desk at the Wausau Headquarters. This position contributes innovative and progressive solutions to provide increasingly better customer service. The work is performed under the direction of the Lead Library Assistant and/or the Support Services Manager. Hours can include days, evenings, and weekends. Additional hours to attend meetings, workshops or to fill in for other staff may be required. QUALIFICATIONS: Associate’s degree, with two years of experience in a public library or any combination of education and experience that provides equivalent knowledge, skills, and abilities. Personal Characteristics: Patron focused Accurate Detail oriented Innovative Organized Self-starter Lifelong learner Strong analytical skills Good problem solver Technically savvy Team oriented Comfortable working in a multi-tasking environment Enjoys working with diverse populations Understands the role of the library in its community EXAMPLES OF WORK PERFORMED: Meets and greets patrons. Assists patrons in identifying, locating, checking in and out materials, collecting fines and related charges. Issue library cards to patrons. Search library catalog in answer to patrons’ questions and place holds for patrons as requested. Interpret, explain, and enforce library policies and procedures to public as appropriate. May assist in processing passport applications. Monitors severe weather radio, make announcements to the public concerning severe weather warnings/watches, and carry out procedures for severe weather events. Pulls requested materials from shelves using reports. Assists patrons with the computers and Internet. Takes responsibility for managing the development of one’s own career, including a commitment to lifelong learning and periodic retooling of personal skills set. Carries out policies, procedures, and practices of the Marathon County Public Library. Balances daily receipts from fines and fees; maintains and reconciles cash account. Attends workshops and meetings; reads book reviews, library journals and professional literature and periodicals to maintain current professional knowledge and abilities. Answers telephone calls, takes, and relays messages. Unpacks materials coming into the library. Checks in materials received by the library. Develops and maintains positive relationships with staff and patrons. Maintains regular and predictable attendance; works extra hours as required. Performs related work as required. KNOWLEDGE, SKILLS & ABILITIES: Thoroughly enjoys working with the public. Ability to provide guidance, assistance and/or interpretation to others, such as co-workers and the public, on how to apply policies, procedures, and standards to specific situations. Ability to communicate orally and in writing with patrons, library staff, students, volunteers and community organizations. Ability to process, calculate, compute, and sum numbers and/or information. Includes the ability to perform subsequent action in relation to these computational operations. Ability and willingness to serve patrons and staff with empathy, genuineness, eagerness, energy, and enthusiasm. Ability to show acceptance and understanding by being open, courteous, and considerate. Ability to relate to everyone as a possible source for learning. Ability to support leadership and management. Willingness to be held accountable for behavior, quality, efficiency, and results. Ability to communicate freely, openly, honestly, and accurately orally and in writing. Ability to contribute helpful energy and creative ideas. Ability to operate a variety of office and library equipment. Ability to follow established procedures in an orderly and logical manner and adhere to prescribed routines. Has experience with computer applications, including but not limited to Microsoft Suite. Ability to excel as a productive and positive team member. Enjoys working with all ages and cultural backgrounds. Capacity to multitask and handle high volumes of work. Ability to provide assistance and/or interpretation to others, such as co-workers, and the public, on how to apply policies, procedures and standards to specific situations. Ability to contribute helpful energy and creative ideas. Ability to lift 25-50 lbs. and push book carts weighing 50-100 lbs. Has experience with computer applications, but not limited to Microsoft Suite. Ability to operate a variety of office and library equipment. Knowledge of library practices required. COMPENSATION: Starting Salary: $15.63 per hour APPLICATION DEADLINE: December 9, 2023 Special Accommodations: Marathon County will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the Employee Resources Department office or phone (715) 261-1451 to request special accommodations prior to the application deadline. Notice to Applicants: Wisconsin Statutes, Sections 19.36 (7), 64.09 (5), and 64.11 (7) require public employers to treat the following items as a public record: Each applicant’s application, records, recommendations, and qualifications except as provided in Section 19.36 (7), Wis. Stats. that allows the identity of an applicant to remain confidential if the applicant requests in writing that the County not provide access to this information. If you choose not to have this information become a public record, you must make such a request in writing to the Employee Resources Department. If you become a finalist for the position, your identity may be disclosed as required by law We value each individual and the unique skills and background he or she brings to our community. We offer a wide variety of career opportunities and encourage you to explore your true potential in an environment that fosters professional and personal growth. Our work experience is the combination of everything that is unique about us: our culture, our core values, our commitment to sustainability, our recognition programs, but most importantly, it is our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble and truthful. Sound like your kind of place? If so, we invite you to explore our many exciting careers We value each individual and the unique skills and background he or she brings to our community. We offer a wide variety of career opportunities and encourage you to explore your true potential in an environment that fosters professional and personal growth. Our work experience is the combination of everything that is unique about us: our culture, our core values, our commitment to sustainability, our recognition programs, but most importantly, it is our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble and truthful. Sound like your kind of place? If so, we invite you to explore our many exciting careers! Why Work Here Strong values and positive work culture are showcased in employee stories. To view videos, Click Here To see more about what Central Wisconsin has to offer, click here Recruitment Questions: 715-261-1455 OR 715-261-1456 Have Recruiting Questions? Please contact us at 715-261-1455 OR 715-261-1456