Human Services Specialist I - Eligibility

Looking to make a positive difference in people's lives? Consider working as a Human Services Specialist I at the Health and Human Services Agency in Nevada City! This is a trainee-level position in which individuals will receive in-service training and are given detailed instructions pertaining to Social Services Eligibility programs. Other vital duties include:

• Perform interactive interviews and identify eligibility for public assistance programs and services.
• Connecting customers to community services and programs.
• Collect and analyze financial data to determine eligibility for multiple aid programs or child support obligations.
• Explain policies, procedures, and requirements to applicants to inform them of their rights and responsibilities.
• Perform initial application interview for public assistance programs and services.
• Ensure accuracy and completion of application and declaration forms.
• Attend outreach events and assist community members with applying for public assistance programs.
• Assist current customers with retaining benefits through phone call reminders and assistance with verification collection.
• Explain laws, regulations, rules, and policies to customers and guide them of their rights, complaint resolution process, and responsibilities.
• Prepare and process correspondence, reports, and legal documents. 

A Human Services Specialist is an integral part of our team whose mission is to protect lives, promote health and wellness, and provide support and services to help Nevada County residents meet their basic needs and to improve the quality of life in our community! This classification is crafted for individuals who have graduated from high school and have an Associate of Arts or Science degree from an accredited college or university in Communications, Business, Psychology, Social Work or a related degree. One year of general clerical or administrative work experience is required.

Individuals who show patience, understanding, and caring in their dealings with others are highly valued. Other relevant personal traits include social skills, a strong sense of responsibility, a team approach and the ability to manage time optimally.

This position is full-time and fully-benefited. The County of Nevada offers an extensive benefit package including, but not limited to CalPERS retirement, Medical, Dental, Vision, and Life Insurance, and an FSA. We also offer flexible schedules to our staff!

Why Nevada County? Our leadership values employee development and engagement, promotes open and transparent communication, sets us up to be a successful organization, and recognizes our contributions. Our leadership connects with the community, listens to them, and provides important programming to keep us safe and healthy.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

To learn about this job and the minimum requirements, click here.

Salary : $52,748 - $64,395