What are the responsibilities and job description for the Office Assistant I/II position at County of San Benito?
JOB
THIS POSTING IS FOR THE HEALTH & HUMAN SERVICES AGENCY BUT MAY BE USED FOR OTHER DEPARTMENTS COUNTY-WIDE. Level IUnder supervision, to learn, assist with, and perform a variety of office, administrative, and general support work for an assigned County department or work unit; to greet office visitors and answer the telephone, providing information and referring visitors/callers to others; to learn to operate and use computers and office equipment; and to do related work as required.Level IIUnder general supervision, to perform a variety of office, administrative, and general support work for an assigned County department or work unit; to greet office visitors and answer the telephone, providing information and referring visitors/callers to others; to operate and use computers and office equipment; and to do related work as required.DISTINGUISHING CHARACTERISTICSLevel IThis is the entry, training, and first working level in the Office Assistant class series. Incumbents learn, assist with, and perform a variety of office, administrative, and general support work. This class is distinguished from Office Assistant II in that incumbents perform a lesser scope of assignments under closer supervision. When an incumbent has demonstrated sound work habits and sufficient skills, they may be promoted to the next higher level of Office Assistant II. Level IIThis is the second working level in the Office Assistant class series. Incumbents have responsibility for performing a variety of office, administrative, and general support work which requires previous background and experience. This class is distinguished from Office Assistant I in that incumbents perform a greater scope of assignments requiring more in-depth knowledge of County/department/unit functions, procedures, and policies. It is distinguished from Office Assistant III in that Office Assistant III incumbents perform more specialized and complex work and may have day-to-day responsibility for an assigned work area. Also, incumbents in the Office Assistant III class may provide lead direction and work coordination for other staff.REPORTS TOA variety of County supervisory or management positions, depending upon the department or program area where assigned.CLASSIFICATIONS SUPERVISEDThis is not a supervisory class.TYPICAL PHYSICAL REQUIREMENTSSit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONSWork is performed in an office environment; continuous contact with other staff and the public.
EXAMPLE OF DUTIES
(The following is used as a partial description and is not restrictive as to duties required.) Level ILearns and performs a variety of office, administrative, and general support assignments; gathers, assembles, organizes, and tabulates data and information; serves as an office receptionist greeting office visitors and answering the telephone, providing information and making referrals to other staff; receives, sorts, and distributes mail; learns and maintains and updates records and information retrieval systems; records and logs invoices, claims, and other documents; types/word processes and proofreads a variety of documents and material; may work on special reports, projects, and publications; may assist with maintaining family support and/or public assistance records; may learn to update and maintain computerized records and generate reports; may learn and use spreadsheets and other special computer software; operates office equipment.Level IIPerforms a variety of office, administrative, and general support assignmentsGathers, assembles, organizes, and tabulates data and information serves as an office receptionist greeting office visitors and answering the telephone, providing information and making referrals to other staffReceives, sorts, and distributes mailMaintains and updates records and information retrieval systems Records and logs invoices, claims, and other documentsTypes/word processes and proofreads a variety of documents and materialMay work on special reports, projects, and publicationsMay assist with maintaining family support and/or public assistance recordsMay update and maintain computerized records and generate reports May use spreadsheets and other special computer softwareOperates office equipment.
SUPPLEMENTAL INFORMATION
Knowledge of: Level ICorrect English usage, spelling, grammar, and punctuation.Basic mathematics.Level IIPolicies and procedures of the Department and unit where assigned.Good public relations techniques.Maintenance of files and information retrieval systems.Computers and software used in office and administrative support work.Modern office methods and procedures.Correct English usage, spelling, grammar, and punctuation.Basic mathematics.Ability to: Level ILearn and perform a variety of administrative, office, and general support work with minimal guidance and supervision.Read, interpret, and apply policies, procedures, and regulations.Follow oral and written directions.Type or use word processing software at an acceptable speed to meet production requirements.Gather and organize data and information.Maintain and update records and reports.Learn to operate a computer and use department software in the performance of assigned work.Operate and use office equipment.Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned.Establish and maintain cooperative working relationships.Level IIPerform a variety of administrative, office, and general support work with minimal guidance and supervision.Read, interpret, and apply policies, procedures, and regulations.Follow oral and written directions.Type or use word processing software at an acceptable speed to meet production requirements.Gather and organize data and information.Maintain and update records and reports.Operate a computer and use department software in the performance of assigned work.Operate and use office equipment.Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned.Establish and maintain cooperative working relationships.In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath.
THIS POSTING IS FOR THE HEALTH & HUMAN SERVICES AGENCY BUT MAY BE USED FOR OTHER DEPARTMENTS COUNTY-WIDE. Level IUnder supervision, to learn, assist with, and perform a variety of office, administrative, and general support work for an assigned County department or work unit; to greet office visitors and answer the telephone, providing information and referring visitors/callers to others; to learn to operate and use computers and office equipment; and to do related work as required.Level IIUnder general supervision, to perform a variety of office, administrative, and general support work for an assigned County department or work unit; to greet office visitors and answer the telephone, providing information and referring visitors/callers to others; to operate and use computers and office equipment; and to do related work as required.DISTINGUISHING CHARACTERISTICSLevel IThis is the entry, training, and first working level in the Office Assistant class series. Incumbents learn, assist with, and perform a variety of office, administrative, and general support work. This class is distinguished from Office Assistant II in that incumbents perform a lesser scope of assignments under closer supervision. When an incumbent has demonstrated sound work habits and sufficient skills, they may be promoted to the next higher level of Office Assistant II. Level IIThis is the second working level in the Office Assistant class series. Incumbents have responsibility for performing a variety of office, administrative, and general support work which requires previous background and experience. This class is distinguished from Office Assistant I in that incumbents perform a greater scope of assignments requiring more in-depth knowledge of County/department/unit functions, procedures, and policies. It is distinguished from Office Assistant III in that Office Assistant III incumbents perform more specialized and complex work and may have day-to-day responsibility for an assigned work area. Also, incumbents in the Office Assistant III class may provide lead direction and work coordination for other staff.REPORTS TOA variety of County supervisory or management positions, depending upon the department or program area where assigned.CLASSIFICATIONS SUPERVISEDThis is not a supervisory class.TYPICAL PHYSICAL REQUIREMENTSSit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONSWork is performed in an office environment; continuous contact with other staff and the public.
EXAMPLE OF DUTIES
(The following is used as a partial description and is not restrictive as to duties required.) Level ILearns and performs a variety of office, administrative, and general support assignments; gathers, assembles, organizes, and tabulates data and information; serves as an office receptionist greeting office visitors and answering the telephone, providing information and making referrals to other staff; receives, sorts, and distributes mail; learns and maintains and updates records and information retrieval systems; records and logs invoices, claims, and other documents; types/word processes and proofreads a variety of documents and material; may work on special reports, projects, and publications; may assist with maintaining family support and/or public assistance records; may learn to update and maintain computerized records and generate reports; may learn and use spreadsheets and other special computer software; operates office equipment.Level IIPerforms a variety of office, administrative, and general support assignmentsGathers, assembles, organizes, and tabulates data and information serves as an office receptionist greeting office visitors and answering the telephone, providing information and making referrals to other staffReceives, sorts, and distributes mailMaintains and updates records and information retrieval systems Records and logs invoices, claims, and other documentsTypes/word processes and proofreads a variety of documents and materialMay work on special reports, projects, and publicationsMay assist with maintaining family support and/or public assistance recordsMay update and maintain computerized records and generate reports May use spreadsheets and other special computer softwareOperates office equipment.
SUPPLEMENTAL INFORMATION
Knowledge of: Level ICorrect English usage, spelling, grammar, and punctuation.Basic mathematics.Level IIPolicies and procedures of the Department and unit where assigned.Good public relations techniques.Maintenance of files and information retrieval systems.Computers and software used in office and administrative support work.Modern office methods and procedures.Correct English usage, spelling, grammar, and punctuation.Basic mathematics.Ability to: Level ILearn and perform a variety of administrative, office, and general support work with minimal guidance and supervision.Read, interpret, and apply policies, procedures, and regulations.Follow oral and written directions.Type or use word processing software at an acceptable speed to meet production requirements.Gather and organize data and information.Maintain and update records and reports.Learn to operate a computer and use department software in the performance of assigned work.Operate and use office equipment.Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned.Establish and maintain cooperative working relationships.Level IIPerform a variety of administrative, office, and general support work with minimal guidance and supervision.Read, interpret, and apply policies, procedures, and regulations.Follow oral and written directions.Type or use word processing software at an acceptable speed to meet production requirements.Gather and organize data and information.Maintain and update records and reports.Operate a computer and use department software in the performance of assigned work.Operate and use office equipment.Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned.Establish and maintain cooperative working relationships.In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath.