Direct Care Support Professional

Primary Location: Assigned at hire (C2 Apartments or The Courage House)

Status: Part-time, Non-Exempt

About Courage

Courage provides housing and other programmatic support for LGBTQ youth and young adults who have experienced housing insecurity, foster care, or other out-of-home placements. We operate through trauma-informed care and healing; respect, and affirmation of residents’ diverse identities is centered in all we do.

Position Summary

This Direct Care Support role offers the opportunity to be trained and work across two Courage programs:

• Resident Advocate at C2 Apartments: Support young adults (18-24) in a transitional living program designed to promote independence and self-sufficiency.

• Youth Development Coordinator at The Courage House: Provide trauma-informed direct care, supervision, and skill-building support for youth ages 12–17 in a QRTP-licensed, 24/7 operating group home.

While you will be assigned a primary location, you will receive cross-training to fill shifts and provide support across both programs as needed.

Essential Duties & Responsibilities

Resident Advocate (C2 Apartments):

• Supervise young adults living in the transitional apartments, ensuring safety and program regulations.

• Implement daily schedules and communal living activities.

• Document resident activities and maintain confidential communication with external providers as needed.

• Assist residents with life skills such as cooking, cleaning, budgeting, and navigating community resources to meet weekly case management goals and program tier progression.

Youth Development Coordinator (Courage House):

• Provide active supervision for youth in QRTP Certified group home, maintaining safety and program structure.

• Facilitate daily routines including school attendance, hygiene, chores, meals, and recreational activities.

• Document incidents and behaviors, administer medications as needed, and provide transportation whether that be through company vehicle or public transit oversight.

• Support youth in age-appropriate life skills development and fostering the vision of their future and young adult life.

Both Roles:

• Uphold trauma-informed care principles, confidentiality, and agency mission.

• Build trusting relationships with residents to minimize and de-escalate crises.
• Must provide engaged, continuous supervision of all residents.

• Participate in all ongoing trainings and staff meetings.

• Model healthy coping behaviors and provide therapeutic interactions consistent with agency policies.

• Maintain care and cleanliness of the facility and grounds.
• Support and implement goals set in Case Management and Treatment Planning
• Applicants must be willing to work nights, weekends, and holidays.

Qualifications

• Bachelor’s or associate’s degree in Social Work, Sociology, Psychology, Counseling and Guidance, Criminal Justice, Special Education, or related field preferred.
• Minimum two years’ experience working with LGBTQ youth or similar populations preferred.

• Must be at least 21 years old.

• CPR and First Aid certification preferred; required within six months of hire.
• Valid driver’s license, willingness to submit driving record annually, and ability to transport youth.

• Background check and TB test required.
• Ability to work flexible hours including evenings, weekends, and holidays is mandatory.

Physical & Work Environment Requirements

• Ability to sit, stand, walk, climb stairs, and lift up to 25 pounds regularly.

• Exposure to cleaning chemicals, bodily fluids, and potential communicable diseases.

• Residential environment with variable noise levels.
• Reasonable accommodations available for disabilities.
• Proficiency at computer literacy.

• Ability to work a minimum of 15 hours/week, with the understanding that weekly hours may vary given the demands of a continuously staffed, 24/7 care environment.

Compensation & Benefits

• Hourly rate $18–$21 with shift differentials for 3rd shift.

• $150/month healthcare stipend for full-time employees.

• Paid time off and 7 federally recognized paid holidays, plus your birthday.

• Access to 403b retirement plan with employer match.

• Ongoing training and professional development opportunities.

Please visit the form here to fill out your application.