What are the responsibilities and job description for the Hotel Operations Supervisor position at Courtyard by Marriott - New Albany, OH?
The Courtyard by Marriott New Albany is looking for an Operations Supervisor to join our team. If you are one that is excited to take care of the guests and fellow associates, are full of energy and have a desire to succeed, then we'd love to meet you!
The Operations Supervisor is responsible for assisting in successfully executing all operations in the hotel. The primary focus of our Operations Supervisor will be around our Bistro restaurant and Front Desk. A likely candidate will strive to continually improve guest and employee satisfaction. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by AGM and GM.
We look forward to hearing from you soon!
$16-$20 an hour
Salary : $16 - $20
