What are the responsibilities and job description for the Overnight Case Manager position at Covenant House Florida Inc?
Overnight Case Manager
Ft Lauderdale, FL, US
Requisition ID: 1025
Requisition ID: 1025
APPLY TO OVERNIGHT CASE MANAGER
Salary Range:
Up to $16.0000 Hourly
POSITION: Overnight Case Manager
REQUIREMENTS: Bachelor’s Degree required. A minimum of 2 years of work history is also required, preferably with at-risk adolescents. Demonstrated understanding of conflict resolution skills required. Must have demonstrated the ability to maintain order and exercise appropriate judgment in crisis situations, including the physical ability to intervene in critical or emergency situations. Must possess effective written, verbal, and listening skills with a demonstrated understanding of and sensitivity to culturally diverse populations. Must be able to meet agency standards for attendance and punctuality. Must have a valid Florida Driver’s License and a good driving record
POSITION REPORTS TO: Overnight Specialist
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Responsible for the overall supervision and safety of youth on the overnight shift. Remain awake and alert during residents sleeping hours, making regular direct observations of the sleeping areas as well as the rest of the unit. Supervise youth, maintain order, and exercise appropriate judgment at all times (i.e. at breakfast, on the residential floors, in common areas, and during escorts). Assist youth in emergencies as directed by supervisor. Defuse physical and verbal confrontation with youth, using appropriate verbal behavioral de-escalation techniques.
· Provide case management services including, but not limited to: Intake, assessment, and discharge planning. Answer 24-hour telephone lines and properly provide crisis counseling, and information/referrals. Provide support, encouragement, and accountability to youth in their daily activities to fulfill their individualized treatment plan objectives. Ensure that case management services are in a culturally competent manner according to CHF Mission, Principles, and Core Values.
· Communicate pertinent information with staff and youth throughout each shift. Assist the residential team with reviewing case notes and shifting daily activities that will help prepare youth to build upon their plan achievements. Communicate respect, mutual support, honesty, and caring to all youth and staff. Take an active part in shift transition and provide vital information about youth and referrals.
· Complete all documentation neatly and accurately (i.e. bed checks, morning reports, case notes, incident reports, data entry, abuse reports). Keep a record of all medications, ensuring residents self-administer all medications in the proper amount at the appropriate times. Ensure that documentation is completed in a timely manner and meets the standards established by state license requirements, funding sources, and agency policies, including filing and tracking data for grant objectives.
· Responsible for waking the residents in the morning and ensuring that the established morning routine is followed. Maintain a clean and safe environment. Assist and supervise youth in general cleanliness of all residential living and common areas. Ensure that work areas are clean and organized before, during, and at the end of the overnight shift. Report all maintenance concerns to the Operations Department.
· Attend agency meetings and assigned training (minimum of 40 hours per year) in order to meet agency standards and remain in compliance with licensing standards.
· Drive company vehicles to escort youth to and from activities, hospital visits, school, and various other appointments, etc.
In accordance with Federal law and U.S. Dept. of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, religion, political beliefs, or disability.
Schedule 1 : Thursday – Sunday 10:30 pm – 8: 30 am
Schedule 2: Saturday-Tuesday 10:30 pm- 8:30 am
Schedule 3 : Sunday-Wednesday 10:30 pm – 8 :30 am.
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