What are the responsibilities and job description for the Administrative Assistant position at Covenant Living?
We Are Inspired to Serve. Join us! Part of a nationwide family of Continuing Care Retirement Communities, Covenant Living at the Shores is seeking an Administrative Assistant to join our highly-regarded team on our beautiful lakeside campus. This dynamic position requires “thinking on your feet” and is responsible for greeting residents, staff, and visitors in person or on the telephone, in a manner that promotes Covenant Living in a positive, professional way as well as performing a wide variety of administrative duties to support the campus.
In this role, the Administrative Assistant will:
Answer all telephone calls as quickly as possible in a polite, personal, and friendly manner. Transfers calls appropriately. Take messages when the individual requested (resident or staff) is not available.
Monitor emergency system, directs staff to emergent situations, calls emergency personnel as appropriate, completes resident checks using a detailed Excel spreadsheet.
Provide information to visitors and see that they are directed to the appropriate individual who can assist them.
Ensure that reception desk and lobby are kept clean and organized after each shift.
Facilitate transportation requests for both residents and staff using Lyft Concierge and a resident shuttle.
Be knowledgeable about all office equipment and is able to demonstrate how to use it to other staff, monitors equipment, reports supply need and issues.
Sell postage stamps and processes packages for residents and staff, receive packages and mail, sort mail and, inform residents/staff of packages to pick up.
Facilitate maintenance requests, inputs requests into system, and communicates to appropriate staff urgent or emergent situations.
Complete monthly charge sheets in accordance to procedure.
Manage guest room reservations spreadsheet and confirmations.
Support various departments as needed, including assistance with campus events and other special projects.
Complete computer (Word, Excel, Publisher) assignments which may include: preparation of mailings, invoices, mailing lists, memos, and correspondences.
Create processes and procedures for administrative functions.
Oversee large copy projects.
The ideal candidate will have:
High school education or equivalent.
One year of related office experience providing clerical or administrative support.
Experience in healthcare setting.
Highly organized, detail oriented with excellent interpersonal and communication skills both verbal and written in English.
Ability to remain calm in an emergency situation.
Complete confidentiality when circulating general information
Proficient in Microsoft Office Suite.
Ability to deal tactfully with staff, residents, family members, visitors and general public and have an interest in and desire to work with older adults.
Compensation Pay Range: $21.63 - $24.00
For full time employees, we offer a generous benefits package that includes:
Medical, dental and vision insurance
Employer paid group term life and disability
Paid Time Off (PTO) & six paid holidays
403(b) with a 3% employer match
Fitness center use at most facilities.
Various voluntary benefits:
Life, AD&D
Tuition assistance and scholarships
Employee assistance program
Legal services, home/auto insurance, discount purchasing program
Pet Insurance
For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org .
Covenant Living and CovenantCare at Home are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.
In this role, the Administrative Assistant will:
Answer all telephone calls as quickly as possible in a polite, personal, and friendly manner. Transfers calls appropriately. Take messages when the individual requested (resident or staff) is not available.
Monitor emergency system, directs staff to emergent situations, calls emergency personnel as appropriate, completes resident checks using a detailed Excel spreadsheet.
Provide information to visitors and see that they are directed to the appropriate individual who can assist them.
Ensure that reception desk and lobby are kept clean and organized after each shift.
Facilitate transportation requests for both residents and staff using Lyft Concierge and a resident shuttle.
Be knowledgeable about all office equipment and is able to demonstrate how to use it to other staff, monitors equipment, reports supply need and issues.
Sell postage stamps and processes packages for residents and staff, receive packages and mail, sort mail and, inform residents/staff of packages to pick up.
Facilitate maintenance requests, inputs requests into system, and communicates to appropriate staff urgent or emergent situations.
Complete monthly charge sheets in accordance to procedure.
Manage guest room reservations spreadsheet and confirmations.
Support various departments as needed, including assistance with campus events and other special projects.
Complete computer (Word, Excel, Publisher) assignments which may include: preparation of mailings, invoices, mailing lists, memos, and correspondences.
Create processes and procedures for administrative functions.
Oversee large copy projects.
The ideal candidate will have:
High school education or equivalent.
One year of related office experience providing clerical or administrative support.
Experience in healthcare setting.
Highly organized, detail oriented with excellent interpersonal and communication skills both verbal and written in English.
Ability to remain calm in an emergency situation.
Complete confidentiality when circulating general information
Proficient in Microsoft Office Suite.
Ability to deal tactfully with staff, residents, family members, visitors and general public and have an interest in and desire to work with older adults.
Compensation Pay Range: $21.63 - $24.00
For full time employees, we offer a generous benefits package that includes:
Medical, dental and vision insurance
Employer paid group term life and disability
Paid Time Off (PTO) & six paid holidays
403(b) with a 3% employer match
Fitness center use at most facilities.
Various voluntary benefits:
Life, AD&D
Tuition assistance and scholarships
Employee assistance program
Legal services, home/auto insurance, discount purchasing program
Pet Insurance
For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org .
Covenant Living and CovenantCare at Home are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.
Salary : $22 - $24