What are the responsibilities and job description for the Dealer Services Coordinator position at Cox Communications, Inc.?
Job Summary
Cox Automotive is looking for a skilled Dealer Services Coordinator to join our team. In this role, you will be responsible for working with customers and location operational groups to ensure a smooth sales process. As a Dealer Services Coordinator, you will work closely with the Field Sales team to meet or exceed customer expectations.
Key Responsibilities:
Qualifications:
Cox Automotive is looking for a skilled Dealer Services Coordinator to join our team. In this role, you will be responsible for working with customers and location operational groups to ensure a smooth sales process. As a Dealer Services Coordinator, you will work closely with the Field Sales team to meet or exceed customer expectations.
Key Responsibilities:
- Coordinate with lane, department managers, market sales team, and other coordinators to ensure each vehicle crosses the auction block on sale day.
- Provide consultation to customers regarding setting of floor prices prior to every sale.
- Develop and strengthen relationships with dealers over the phone, online, and at the auction.
- Serve as initial contact for buyers and sellers.
Qualifications:
- High School Diploma/GED and 3 years' experience in a related field.
- Previous experience in sales support role desired.
- Effective communication (written and verbal) and interpersonal skills.
- Ability to work in a high-performance, fast-paced team environment.
- Solid computer skills, including ability to use Internet and MS Office effectively.
- Excellent customer service and problem-solving skills.