Director, Social Services

POSITION OVERVIEW: CPU History

The Director of Social Services will work closely with the Emergency Shelter Director, and VP of Supportive Housing and Services to oversee all clinical services including programming, staff supervision, client/staff interviewing, case records review, clinical rounds, community connections and participation and compliant with CP Unlimited, funding and regulatory agency policies, procedure and regulations.

POSITION REQUIREMENTS, EDUCATION & SKILLS:

Plan, organize, develop and direct the overall operation of the Social Services Department in accordance with OTDA, DHS and local standards, guidelines and regulations

• Make recommendations on changes in policies and procedures to the Administration • Participate in the development and organization of policies and procedures for the implementation of medical, social and emotional needs of the residents

• Participate in community planning related to the interest of the facility and the services and needs of the people served. 

• Maintain necessary records and prepares regular and special reports as required∙ 

• Engage in community outreach efforts to identify housing opportunities. 

• Develop and maintain relationships with government partners, and supportive community-based organizations. 

• Coordinating services with other agencies to ensure that clients receive the care they need. 

• *Serve as a resource to the shelters’ social services department staff. 

• Represent CP Unlimited at city and statewide coalitions, task forces and committees as necessary .

 • Participate in monthly staff meetings, case conferences and training seminars as indicated by Shelter Director and/or VP of Supportive Housing and Services

• Assist with reports and program evaluations. 

• Perform other duties as assigned by the Shelter Director and/or VP of Supportive Housing and Services

• Involve residents in planning Social Service program when possible

· Available to work on-call and for 24-hour crisis intervention: attending meetings and work nights/weekends as needed

· Follow up on all Priority 1 DHS incidents as needed

ꞏProvide consultation to members of staff, community agencies etc in an effort to solve the needs and problems of residents

· Offer regular weekly supervisory guidance and support to case managers to ensure optimal performance

· Ability to review and complete DHS service plans (ILP) and other task in Cares

· Develop and provide training sessions for the case management team on best practices for effective case management, addressing other training needs as required

· Ensure the Social Services Department maintains adequate staffing coverage at all times.

KNOWLEDGE AND, SKILLS • master’s degree in human services of related field. • Minimum of five year of experience working with homeless population

ꞏFive years of experience in a supervisory role

ꞏ Demonstrated sensitivity and experience with and/or knowledge immigration and disenfranchised communities including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, and individuals with mental health issues • Must have excellent written and oral communication skills,

• Additionally, possess knowledge and skills necessary to develop strong linkages with city and community based services in order to secure services timely for clients. • Must have the ability to be flexible with schedule as needed • Must be computer-literate and must have knowledge of Microsoft Office applications.

· Familiarity with CARES Preferred

***Bilingual English/Spanish PREFERRED