Account Representative, Inside Sales

Account Representative, Inside Sales                          

POSITION SUMMARY:

Generate revenue through the sale of individual tickets, season tickets, mini-plans, group tickets, party facilities, suites, and all other ticketed inventory at Coors Field.

ESSENTIAL RESPONSIBILITIES:

• Handle all incoming sales calls.  Sales inventory will include but is not limited to Individual Tickets, Season Tickets, Mini-Plans, Group Tickets, Suites, Premium Areas/Locations, Party Facilities, Conference Spaces, etc.
• Meet or exceed daily/weekly/monthly/yearly sales, productivity, and intangible goals.
• Call all assigned tasks; includes follow up calls and cold calls, up to 60 calls per day.
• Use CRM to track all calls and provide detailed updates on lead lists, sales numbers, and overall progress.

• Research and contact potential leads from business directories, web searches, or digital resources.

• Provide superior customer service to clients, existing ticket holders, prospects, and any inbound/referral accounts.

• Maintain relationships with current customers for future upsell and renewal opportunities.
• Participate in regular training sessions highlighting new sales techniques and customer buying patterns.
• Brainstorm and communicate recommendations for new sales opportunities/packages.  

OTHER DUTIES/RESPONSIBILITIES:

• Assist with day-of-game and other special events.
• Other responsibilities as assigned.

JOB REQUIREMENTS:       

• Excellent time management, communication, and interpersonal skills.
• Proficient in Word, Excel and PowerPoint. 
• Archtics and Salesforce experience preferred.
• Strong sales experience, preferably related to ticketing.
• Excellent customer service skills.

• Ability to work a flexible schedule that will include some evenings and weekends in-season.

WORKING CONDITIONS/WORK SCHEDULE:

• Monday thru Friday; 8am to 5pm.
• Game day duties in-season require occasional weekend work and/or evening scheduling.
• 40 hrs. per week

SALARY RANGE:

• Approximate base compensation is $42,000/year. In addition to the base pay, this role offers the opportunity to earn a commission on top of the base compensation, providing a total compensation range of $42,000 - $60,000/year. Total compensation is determined by candidate experience and generated revenue.
• This is a regular status, full-time position eligible for all company benefits including but not limited to Health Insurance (medical, dental, vision), Retirement, and accrued time off (Vacation/ Sick/ Holiday). 

APPLICATION PROCESS:

• Applications will be reviewed on a rolling basis but must be received by January 31st at 4 PM MST.
• The estimated time to complete the recruitment process will be by March 1st, 2024.

• A note for Colorado Rockies employees:
  • Please  apply via the internal job board in UKG by following these prompts: MENU > MYSELF > VIEW OPPORTUNITIES > select the position > CONSENT > APPLY NOW

• If you cannot access UKG, please list your most recent Manager as an Employee Reference on your application. 

EQUAL OPPORTUNITY EMPLOYER:

Rockies baseball is for everyone! We pride ourselves on hiring, developing, and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, veteran status, or any other category protected by law. In addition, we will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities in compliance with the ADA. All employment and promotion decisions will be decided on the basis of qualifications, merit, and business needs.