What are the responsibilities and job description for the Host/Hostess position at Crab Du Jour Cajun Seafood & Bar?
Job Overview:
Join our team as a Host/Host and be the welcoming face of our establishment. We are looking for a friendly and customer-oriented individual to enhance our guests' dining experience. The ideal candidate will have a background in customer service, food service, and possess excellent communication skills. Familiarity with Aloha POS or similar systems is a plus.
Responsibilities:
- Greet guests as they arrive and seat them in a timely manner
- Provide menus and assist guests with any inquiries regarding the menu
- Manage reservations and waitlists efficiently
- Maintain a clean and organized lobby area
- Assist in coordinating with servers to ensure smooth service flow
- Handle phone calls with professionalism and assist callers with inquiries
- Address guest concerns and escalate issues when necessary
Qualifications:
- Prior experience in customer service or food service roles preferred
- Ability to communicate effectively with guests and team members
- Familiarity with POS systems like Aloha POS is advantageous
- Strong phone etiquette skills for handling guest inquiries
- Knowledge of guest relations and services in a hospitality setting is beneficial
- Ability to work well under pressure in a fast-paced environment
Join our team as a Host/Host, where you will play a vital role in creating a welcoming atmosphere for our guests. Showcase your hospitality skills and contribute to providing exceptional service at our establishment.
Job Type: Part-time
Pay: From $10.00 per hour
Work Location: In person
Salary : $10