What are the responsibilities and job description for the Collision estimator position at Crash Champions?
Champions Do More
At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry.
The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600 state-of-the-art repair centers in 36 states across the U.
S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2022 MSO Executive of the Year, Matt Ebert.
For more information, and to locate a local repair center, visit www.crashchampions.com.
Responsibilities
- Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
- Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
- Manage each repair throughout the process and ensure Crash Champions' quality standards by performing in-process QC.
- Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
- Able to pull and review all data procedures for / with Body Technicians and complete post-scanning for each vehicle in the repair process
- Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete
Qualifications
- Must have knowledge of the estimating system CCC one
- Customer Service Skills
- Organization, multi-tasking skills and good time management
- Knowledge around Auto Insurance partners and various programs
- Ability to work in fast paced and demanding environments
Benefits
- Competitive pay
- Weekly Paychecks
- 401K with company match
- Additional elective benefits
Submit a Referral
Location US-IL-Plainfield
ID 2024-5536
Category Estimatics
Position Type Regular Full-Time
Prioritization Tier 1 - Priority
Remote No
Last updated : 2024-09-02
