What are the responsibilities and job description for the Service Advisor position at Crest Volvo Cars?
As an employee of Crest Auto Group, you are part of the Crest luxury vehicle family, which includes one of the largest selections of new and pre-own luxury vehicles. Not only that, you can expect to work with a team of dedicated employees with a common goal of a collaborative approach. We offer regular training, opportunities to promote from within and are continuously striving to foster loyalty, long-term careers and happy employees.
What We Offer:
Employees work in a customer centric environment that offers amenities like:
- Large Event Room and Wine Cellar for hosting customer and community events
- Lab23 Kitchen with executive chef inspired menus
- Full service Cafes in each new car building
- Coffee bars with full time Barista's
- Golf Putting Greens
- Dog park
- Customer Technology Areas
Available Benefits of Employment
- Highly Competitive Compensation
- Health Coverage
- Dental Coverage
- Vision Coverage
- Group Life
- Short / Long Term Disability
- 401K
- Paid Vacation
- Vehicle Purchase Program
Responsibilities
- Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians' time is consistently sold to service customers.
- Distribute work between technicians efficiently
Requirements
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance.
- Clean driving record
- Willing to submit to a pre-employment background check & drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
