What are the responsibilities and job description for the Food & Beverage Supervisor position at Crestline Hotels and Resorts?
Overview:
The Food & Beverage Supervisor assists in overseeing the food and beverage operations within the hotel to provide good quality service, food and beverage presentation, and guest experience.
Key Duties & Responsibilities:
- Monitor and maintain cleanliness, sanitation, and organization of assigned F&B areas.
- Work to understand the knowledge of state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
- Check storage areas for proper supplies, organization, and cleanliness.
- Supporting the Manager, assisting in ensuring staff has reported to work; document any late or absent employees.
- Coordinate breaks for assigned staff.
- Inspect table/set-ups, check for cleanliness, neatness, and agreement with guest's order and departmental standards
- Ensure that all orders are delivered within designated timelines.
- Assist in taking guests' orders, following specified procedures, as necessary to ensure department standards.
- Document pertinent information in the department logbook.
- Complete all paperwork and closing duties in accordance with departmental standards.
- Review status of assignments and any follow-up action with the Manager and/or on-coming Supervisor.
Education and Experience:
- High school graduate or equivalent vocational training certificate
- Prefer 1-2 years experience in an F&B related role
- Micros and Delphi knowledge is useful, but not required
- Must have a good understanding of the English language and solid verbal and written communication skills.
- Provide excellent customer service and maintain a professional demeanor.
- Must be a minimum of 21 years of age to serve alcoholic beverages
- Have or be willing to obtain any appropriate certificates/licenses to meet all compliance standards