Risk Management Call Center Assistant

For more than 50 years, Crete Carrier has valued both hard work and work-life balance. As a family owned business, we appreciate our employees and respect their contributions to our ongoing success. We offer employees STABILITY and a place to thrive in their careers. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Crete Carrier is at the heart of the transportation industry!

• Receives risk management calls and reports related to occurrences of freight OS&D (over, short, and damaged), hazardous materials, third-party property damage, equipment damage, workers' compensation, and citizen complaints.
• Maintains risk management databases, including contact information.
• Directs risk management correspondence to appropriate involved parties as needed.
• Reports OS&D occurrences in accordance with customer requirements.
• Coordinates the process of tracking, securing, and redelivering rejected freight.
• Assists in determining salvage of refused freight and participates in salvage sales.
• Researches, compiles, and tracks reports, spreadsheets, and correspondence.
• Establishes and maintains positive working relationships.
• Receives and carries out instructions.
• Maintains regular and predictable attendance.

• Communicates effectively.
• Uses computers and software programs proficiently.
• Exhibits ability to read, write, talk, and hear; add, subtract, multiply, and divide; and lift and/or move up to 35 lbs. as required.