Clinical Director (Licensed)

Brief Description

Position Summary

The Clinical Director provides leadership, oversight, and supervision of Program Managers and clinical staff while serving as a key representative of CRi in the community. This role is accountable for daily operations, quality of services, and compliance with all regulatory standards. The Clinical Director ensures effective collaboration across disciplines, supports staff development, and drives performance improvement initiatives to maintain the highest standards of care.

Principal Duties and Responsibilities

Leadership & Philosophy

• Provide supervision, direction, and support for programs and services.
• Uphold the agency’s mission, goals, objectives, and clinical philosophy.
• Serve as a positive role model for staff and maintain adherence to ethical and professional standards.
• Demonstrate knowledge of HIPAA and confidentiality requirements.
  
  

Clinical Oversight

• Supervise Program Managers in program operations and implementation of agency policies.
• Hire, train, and evaluate Program Managers and other supervisory staff.
• Ensure quality service delivery through supervision, audits, site visits, and regulatory reviews.
• Oversee integration of clinical services including admissions, discharges, treatment planning, and staffing ratios.
• Maintain accountability for adequate, competent, and qualified clinical staff.
  
  

Communication & Collaboration

• Serve as agency liaison with families, funders, regulatory agents, and community partners.
• Promote effective communication across departments and interdisciplinary teams.
• Model respectful, professional, and collaborative interactions.
  
  

Regulatory & Compliance

• Ensure adherence to regulatory and practice standards.
• Develop and implement corrective action plans as needed.
  
  

Fiscal Oversight

• Oversee financial management and budget compliance for programs.
• Promote efficient use of resources and monitor FTE utilization.
• Submit all required financial and operational reports on time.
  
  

Risk Management & Safety

• Ensure staff training and compliance with health and safety policies.
• Monitor program environments for safety, comfort, and cleanliness.
• Respond to emergency situations as needed.
  
  

Performance Improvement

• Lead performance improvement initiatives, using data and feedback to drive enhancements.
• Implement corrective actions based on audits, surveys, or investigations.
  
  

Additional Responsibilities

• Participate in marketing, fundraising, and contract negotiations.
• Develop and implement new services with leadership approval.
• Represent CRi on committees and community initiatives.
  
  

Requirements

Minimum Qualifications

• Licensed in the Commonwealth of Virginia in a clinical field related to mental health, substance use, and/or intellectual disabilities.
• Master’s Degree in a clinical or health administration field with 5 years of supervisory/management experience in human services/clinical care.
• For youth programs: Master’s in Social Work plus 3 years of experience with children/families (including 1 year of administrative oversight).
• Experience in supervision, program development, community relations, budgeting, crisis intervention, and public speaking.
  
  

Work Qualifications

• Knowledge of billing and reimbursement (Medicaid, Medicare, HUD).
• Ability to manage crisis situations calmly and professionally.
• Proficiency with Microsoft Office and online clinical/administrative systems.
• Strong interpersonal skills with the ability to navigate sensitive clinical and administrative issues.
  
  

Physical Demands & Work Environment

• Ability to travel between program sites.
• No specific physical demands required.
  
  

Supervision Exercised

• Direct supervision of Program Managers and other clinical mid-management staff.
  
  

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