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Director of Nursing

Cross Country Healthcare
Rhinelander, WI Full Time
POSTED ON 8/5/2025 CLOSED ON 9/3/2025

What are the responsibilities and job description for the Director of Nursing position at Cross Country Healthcare?

Join our Rhinelander, WI Team!

Director of Nursing- Medical Group

Starting Salary: $107,000 - $139,000/yr

Requirements to apply:

  • Current and valid RN license in Wisconsin or Michigan, or a compact license.
  • Bachelor’s degree in Nursing (BSN) from an accredited institution is required.
  • Master’s degree in Nursing, Healthcare Administration, Business Administration, or a related field required — or must be enrolled with a plan to complete within three years of hire.
  • Nursing leadership certification strongly preferred.
  • At least five years of healthcare experience, with clinic experience considered a plus.
  • Minimum of five years in progressive leadership or management roles required.

Transform ambulatory care as a visionary Director of Nursing—lead quality, elevate patient experience, and shape the future of outpatient nursing in Rhinelander, WI

Job Overview:

This newly created leadership role is designed to unify and elevate nursing practice across a diverse network of 125 clinics and 54 specialties. Reporting directly to the Senior Vice President of Ambulatory Services and President of the Medical Group, the Director of Nursing will lead efforts to standardize care delivery, improve patient experience, and optimize workforce development. The position calls for a strategic, collaborative leader with a strong background in clinical operations, patient safety, and change management. With no current direct reports, the role provides a unique opportunity to build a program and influence practice at scale, while playing a key role in initiatives such as falls prevention, primary care transformation, and the launch of a new Ambulatory Surgery Center.

What are the benefits?

  • Comprehensive benefits are available for both part-time and full-time team members
  • Start accruing paid time off on your first day
  • Competitive retirement plan with employer matching
  • Employee wellness program that includes family support

Key Responsibilities:

  • Improve NRC scores from 60–65% to 75% through service excellence initiatives.
  • Implement standardized best practices and workflows across specialties.
  • Contribute to the successful opening and operations of a new Ambulatory Surgery Center.
  • Must be a highly organized, self-directed leader who thrives in a dynamic, multi-specialty environment.

Ideal Candidate:

The ideal candidate for the Director of Nursing role in Ambulatory Services is a visionary and strategic nursing leader with deep clinical expertise, exceptional organizational skills, and a passion for driving high-quality, patient-centered care across diverse specialties. This individual should have a strong background in ambulatory operations and experience managing large-scale nursing initiatives, ideally in a complex, multi-site health system. They must be confident in navigating ambiguity, highly self-directed, and capable of building structure and consistency in a newly created role. The ideal candidate brings a track record of improving patient experience, promoting workforce engagement, and implementing evidence-based practices to elevate nursing outcomes. They are adept at building collaborative relationships across disciplines, mentoring nursing leadership, and aligning care delivery with system-wide performance goals. Experience with quality improvement, falls prevention, regulatory readiness, and primary care transformation is essential, along with the ability to lead change and represent the nursing voice across operational and strategic platforms.

Where?

Nestled in the heart of Wisconsin’s Northwoods, Rhinelander offers a perfect blend of natural beauty, small-town charm, and vibrant community life. Surrounded by crystal-clear lakes, dense forests, and miles of trails, it’s a haven for outdoor enthusiasts year-round. Rhinelander boasts a strong sense of community, excellent schools, and a welcoming atmosphere, making it an ideal place to live, work, and raise a family. With its unique mix of tranquility and opportunity, Rhinelander is more than just a destination—it’s a place to call home.

Who are we?

Based in Wausau, Wisconsin, this nonprofit, community-focused health system serves northeastern Minnesota, northern and central Wisconsin, and Michigan’s Upper Peninsula. One of its key facilities is a 73-bed hospital offering a wide range of advanced services, including high-tech surgical care, cutting-edge medical imaging, a state-of-the-art birthing center, comprehensive women’s health, and a 13,000-square-foot cancer center equipped with the latest technology. The system encompasses 18 hospitals and 130 outpatient locations, supported by nearly 14,000 team members, including 1,300 employed physicians and advanced practice providers.

Salary : $107,000 - $139,000

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