What are the responsibilities and job description for the Warehouse Associate position at Cross Technologies Inc.?
I. JOB SUMMARY
Perform all warehouse functions to accurately receive, stock, pick and ship inventory. Understand and utilize Cross operating systems to always provide effective and efficient customer service.
II. MAJOR JOB RESPONSIBILITIES
A. Check in material by matching the contents of the carton to what is in the RF in the TWL system. This match will be done after the correct purchase order for the items in the carton has been entered in the RF.
B. Once all receiving has been completed, print the OS&D report in SX.e to check for receiving errors. Match any item on the report to what has been received and make the appropriate corrections.
C. After completing any corrections, close the receiving transactions in the RF.
D. Pick orders correctly by scanning the bin location and item into a picking tote as directed by the RF. Insure that the quantity picked matches what is in the RF.
E. During the packing process, scan the items from the picking tote to a shipping carton to assure accuracy of picked items (item number and quantity).
F. Package orders for shipping using the appropriate packing material to protect against damage by the carrier. Meet instructions & requirements as noted on the packing slip.
G. Perform daily inventory cycle count.
III. ADDITIONAL RESPONSIBILITIES
A. WAREHOUSE
1. Fabricate hose assemblies after receiving hose certification.
2. Provide service to the counter for customer pickup orders.
3. Restock packing supplies as needed.
4. Ship small packages using a PC shipping system and run end of day reports.
5. Process motor freight shipments.
6. Know how to process “special service” orders including same day delivery & courier shipments, international shipments, and specially routed truck shipments.
7. Know how to access carrier websites and/or personnel for special quotes or other information.
8. Pull transfers, build job baskets in the PUD warehouse.
9. Follow Cross Company’s “Ten Commandments of Good Communication”.
10. Perform special projects as assigned by your supervisor.
11. Maintain a safe, clean and organized warehouse.
12. Achieve forklift certification.
B. FACILITY
1. Pick up trash on the grounds as needed.
2. Change light bulbs when necessary.
3. Assist office personal when requested to move furniture, boxes, etc.
4. Perform special projects as assigned by your supervisor.
C. SAFETY
1. Follow Cross Company policies for safe operation of all machinery & equipment.
2. Follow “best practices” & training to avoid lifting, repetitive motion, or other job-related injuries.
3. Report all unsafe practices or conditions to your supervisor immediately.
IV. POSITION SPECIFICATION
A. Education and Experience
1. High School diploma or GED required.
2. 1 to 2 years experience in a warehouse environment.
3. Fork lift truck experience preferred.
B. Knowledge Required
1. Basic math and reading skills.
2. Basic PC-MS office skills.
3. Basics of warehouse operations and terminology.
C. Specific Attributes
1. Ability to handle 70 lb. packages.
2. Team work.
3. Customer focused.
4. Ability to multi-task.
5. Self-Motivated.
6. Mechanical aptitude.
7. Problem solving abilities.
8. Good judgment.
9. Handle stressful situations well.
10. Responsiveness.
11. Creativity.
12. Ability to work with limited supervision.
13. Good Communication.
14. Organization.
