Executive Assistant

CrossCountry Mortgage started in Cleveland in 2003, when our President and CEO Ronald J. Leonhardt, Jr., had the vision to become a nationwide full-service lender that could provide more to customers — meeting their home financing needs, being there every step of the way, and making homeownership dreams possible and affordable. We’re continuing to expand our nationwide footprint, and we’re not stopping any time soon!

We Care! CrossCountry Mortgage offers eligible employees a robust, industry leading benefits package including medical, dental, and vision insurance, as well as a 401(k) plan with a generous employer match! We also offer company-provided Short-Term Disability, Employee Assistance, and Wellness Programs.

Position Overview:

The Executive Assistant is responsible for providing high-level support to the Regional Vice President including heavy email and calendar management, successful coordination of business meetings and staying in contact with all new clients. Exercise independent judgment in the resolution of administrative needs and prioritize and manage multiple projects simultaneously with little or no supervision.

Job Responsibilities:

• Maintain a calendar and contact database, schedule appointments and may arrange meetings and conferences
• Handle a high volume of incoming and outgoing phone and electronic communications
• Complete expense reports and reconcile receipts for a designated work group
• May perform administrative duties such as, conducting research, updating databases, and preparing collateral materials for mass mailings
• Establish and maintain record keeping and filing systems
• Independently create well-organized, grammatically correct memos and emails
• Utilize various software applications such as spreadsheets and relational databases in order to keep the rest of the team informed on clients and loans

Qualifications and Skills:

• High School or equivalent
• Minimum 3 years’ experience in an administrative support role
• Proficiency in Microsoft Office
• Previous banking, financial services, or mortgage experience preferred
• Excellent customer service, written and verbal communication skills
• Ability to work well under pressure and adjust to varying workload
• Must be independent, self-motivated and organized
• Must be high-energy and have a positive attitude

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! https://crosscountrymortgage.com/about-us/careers/apply/

CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, color, orientation, gender, age, national origin, veteran status, disability status or marital status. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.

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