What are the responsibilities and job description for the Veterinary Assistant/Receptionist position at Crossroads Animal Hospital?
Our fast-paced animal clinic is looking to add a veterinary assistant/receptionist to our staff! PREVIOUS VETERINARY EXPERIENCE IS A REQUIREMENT.
This is a full-time position.
Our receptionist are responsible for:
- Providing customer service such as greet customers, answer questions, process incoming patients, and handle payments.
- Answer phone calls, which may involve answering medical questions
- Handle incoming and outgoing mail and email.
- Updating patient accounts.
- Retrieve prescriptions.
- Maintain the cleanliness of the waiting room.
Our assistants are responsible for:
- Providing customer service such as greet customers, answer questions, and handle payments.
- Going over medical history
- Typing exam notes
- Assisting DVMs
- Restraining animals
- Drawing up vaccines/administering vaccines
- Blood draws
The skills that a good candidate should possess to succeed at this position are:
- Compassion and sensitivity: Having the ability to be sensitive to an ill pet, as well as concerned owners
- Customer service skills: Having the ability to provide friendly, efficient service to in-person clients, as well as on the phone.
- Interpersonal skills: Having the ability to feel comfortable dealing with clients and other staff members
- Technology skills: Having the ability to operate office technology
- Mental and physical stamina: Having the ability to stay calm in stressful situations
- Organizational skills: Having the ability to manage office operations and basic receptionist responsibilities.
Full-time benefits include:
- Medical, Dental, Vision, and Voluntary life insurance
- Paid vacation
- 401K
- Profit sharing
- Paid holidays
- Uniform allowance
- Animal care discounts
Please submit resume/cover letter for review.
Job Type: Full-time
Experience:
- Veterinary assistant: 1 year (Required)
- Animal restraint: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
